Dziękujemy za korzystanie z infoPraca.pl. Data wydruku 18/04/2021.

Opis stanowiska pracy

6-15-60437

We are looking for Service Manager who will become a partner for one of Top Clients running the account related activities, coordinating maintenance and development of the applications and its main task will be:

- Coordinate the application maintenance for selected applications
- Support the local client account lead in running the account related activities (SOW, sales origination)
- Close cooperation with the client (based in Cracow PL) and Off-shore Delivery Centers
- Coordinate development of the applications.
- Take responsibility for the equality and keep KPI levels.
- Manage the service governance (status meetings, ad-hoc meetings etc.) on a daily basis.
- Coordinate all activities to deliver the service in accordance with contractual scope and target levels.
- Provide regular formal and informal feedback to the Client and Account Management regarding aspects of the services.

Requirements:
- IT background
- Proven track experience in services management as a team member, team lead
- ITIL certified - Services Management
- Demonstrable experience in Salesforce ecosystem
- Working understanding of software development and maintenance lifecycle
- Fast learner
- Experience in client facing role and excellent relationship building skills
- Offshore cooperation experience
- Experience in project team coordination
- Attitude and willingness to work in a long term assignment
- Excellent command of English and Polish
- Good interpersonal skills
- Ability to work creatively and analytically in a problem-solving environment

Benefits:
- You will gain exposure to latest technologies and have a chance to grow into expert in your field
- Using foreign language and new technology solutions daily, cooperating with Top Clients
- Full comfort of work - Generous benefits package

Prezentacja firmy

Grafton Recruitment jest światowej klasy firmą rekrutacyjną. Posiada oddziały w 14... krajach, takich jak Wielka Brytania, Irlandia, Chile, Czechy, Słowacja, Węgry, Polska, Litwa, Rosja, Portugalia, Francja, Belgia, Turcja i Zjednoczone Emiraty Arabskie. Grafton Recruitment Polska został założony w 1997 roku. Oferujemy zatrudnienie stałe, umowy i pracowników czasowych różnych branży.   Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
13/04/2021
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
Bez doświadczenia
Min. wykształcenie:
Wyższe magisterskie
Branża / kategoria:
Praca Kadra zarządzająca , Praca IT - Kontrola jakości
do góry