E-commerce Quality Assurance Associate
WarszawaE-commerce Quality Assurance Associate
Warszawa
NR REF.: 1152737
Your new company
We are helping our client, one of the biggest e-commerce companies, to establish a new office in Warsaw. The company is successfully and rapidly expanding worldwide and sees a great potential on Polish market, as a start of further development in Europe.
Your new role
You will join the company as a Quality Assurance & Standard Operations Procedures (SOP) Management Associate having responsibility to:
What you'll need to succeed
You are a perfect Candidate if you:
What you'll get in return
What we can offer?
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Warszawa
NR REF.: 1152737
Your new company
We are helping our client, one of the biggest e-commerce companies, to establish a new office in Warsaw. The company is successfully and rapidly expanding worldwide and sees a great potential on Polish market, as a start of further development in Europe.
Your new role
You will join the company as a Quality Assurance & Standard Operations Procedures (SOP) Management Associate having responsibility to:
- Regular monitoring of platform listing legitimacy and perform quality assurance (sampling check on agents’ QC)
- Establish / review SOPs regularly based on user feedbacks or a new feature is introduced
- Regularly update SOP and training materials, cascade down the info to the entire QC team
- Enforce and implement new policies related to listing violations, and investigate/resolve issues that are reported by users or flagged by the system
- Coordinate with local PR / authority to regularly keep up with new listing prohibition
What you'll need to succeed
You are a perfect Candidate if you:
- Have at least 2 years’ experience in e-commerce company, with exposure to Content management
- Familiar with prohibited listing and counterfeit handling processes
- Attention to detail, self-motivation and ability to work in a fast-paced working environment with a customer-focused attitude
- Strong logical thinking with excellent verbal and non-verbal communication skills (in both English and Polish)
- Good stakeholder management and people management skill (large team)
- Proficiency in SQL, Excel and PowerPoint
What you'll get in return
What we can offer?
- Multinational environment
- Great development opportunities
- Having impact on establishing new business
- Medical care and sport card
- Flexible working hours
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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