W Grafton Recruitment skupiamy się nie tylko na fachowych umiejętnościach, ale również na indywidualnych cechach osobowościowych, stylu pracy i celach zawodowych każdego kandydata. Dzięki temu możemy dopasować najlepszą ofertę pracy, która sprosta oczekiwaniom i potrzebom naszych kandydatów.
Współpracujemy z tysiącami firm w Polsce, działającymi w różnych branżach, co daje naszym kandydatom dostęp do szerokiej gamy ofert pracy i możliwości rozwoju kariery. Nasza obecność na terenie całej Polski, w tym w Warszawie, Poznaniu, Wrocławiu, Krakowie, Katowicach i Łodzi, oraz prowadzenie projektów w Trójmieście, pozwala nam na skuteczne i sprawne działanie na rzecz naszych kandydatów i klientów.
Dowiedz się więcej na www.grafton.pl
Customer Service Specialist with German
Miejsce pracy: WarszawaCustomer Service Specialist with German
Join our international manufacturing client and make a positive impact on our customer experience!
Requirements:
- Min.3 years of experience in customer service or order management
- Fluency in English and German (min. C1)
- Excellent interpersonal and communication skills.
- Knowledge of Excel
- Experience using SAP or other ERP is an advantage
- High standards of quality and accuracy in work
Responsibilities:
- Handle all aspects of the order lifecycle, from quotations to delivery
- Keep customers informed about order status and proactively address any requests
- Provide excellent customer service, including handling product inquiries and resolving issues
- Collaborate with internal stakeholders to ensure timely delivery of products that meet customer requirements
Benefits:
- Work in a global company and develop your professional and language skills
- Enjoy a flexible work arrangement with 3 days in the office and 2 days remote
- Benefit from private medical care, sports card subsidy, and a retirement plan
Job Description
Customer Service Specialist with German
Join our international manufacturing client and make a positive impact on our customer experience!
Requirements:
- Min.3 years of experience in customer service or order management
- Fluency in English and German (min. C1)
- Excellent interpersonal and communication skills.
- Knowledge of Excel
- Experience using SAP or other ERP is an advantage
- High standards of quality and accuracy in work
Responsibilities:
- Handle all aspects of the order lifecycle, from quotations to delivery
- Keep customers informed about order status and proactively address any requests
- Provide excellent customer service, including handling product inquiries and resolving issues
- Collaborate with internal stakeholders to ensure timely delivery of products that meet customer requirements
Benefits:
- Work in a global company and develop your professional and language skills
- Enjoy a flexible work arrangement with 3 days in the office and 2 days remote
- Benefit from private medical care, sports card subsidy, and a retirement plan
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- Three and five years
- Min. education
- Bachelor
- Industry / category
- Jobs in Call Center / Telesales, Jobs in Customer Service