#

Technical Customer Support - Tier II

Hays Poland

Warszawa, mazowieckie

Hays Poland

Technical Customer Support - Tier II

Warszawa
Technical Customer Support - Tier II
Warszawa
NR REF.: 1153326

For Hays' client, I am currently looking for a Technical Customer Service - Tier II who will join the company in WARSZAWA.


Your new role
Individual accountabilities
  • Providing advanced level support with more complex troubleshooting for workstation, server and network related issues
  • Perform systems administration for Windows Servers, Exchange servers and Desktop operating systems across multiple customers
  • Monitor and troubleshoot client backups
  • Workstation and peripheral diagnostics and support
  • Escalate customer issues through the proper channels
  • Maintain client security levels and confidentiality of information
  • Cultivate close working relationship with assigned clients' Point of Contacts and User Base; attend regular calls with customers to review issues

What you'll need to succeed
In order to be successful in this position you need to have minimum of 3 years of experience working on similar position, good English as well as excellent communication skills. We are looking for a Candidate with strong technical skillset, ability to learn new technologies quickly, great customer service skills and ability to work in business hours for USA based clients ( 8h shifts between 1 PM to 1 AM).

What you'll get in return 
  • Challenging and exciting career in international environment
  • Stable job in a team of professionals
  • Attractive salary
  • Employee’s benefits

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

Czy chcesz otrzymywać oferty pracy na podobne stanowiska?

Utwórz powiadomienie e-mail
Zapisz mnie

Zapisani kandydaci otrzymują informacje jako pierwsi.

Podziel się ze znajomymi