Rodzaj pracy: Full time
Rodzaj umowy: Permanent
Ilość wakatów: 1
Minimalne doświadczenie: One year
Wykształcenie: Basic Vocational Studies
Branża: Jobs in Analytics, Jobs in IT - Databases, Jobs in IT - Consulting
Project information:
- Industry: SCM Solutions
- Location: Warsaw (Postępu)
- Remote work: 1-2 days a week
- Project language: English
- Remuneration: 9 000-12 000 PLN gross/month + annual bonus
Job specification:
- Being a single point of contact for advanced questions and L2/L3 issues encountered by existing Clients
- Ensuring high level of Client support during the long-term partnership with company
- Investigating business/software queries from the Clients and leading the process of addressing them successfully
- Depending on the experience, Technical Analyst addresses more basic or advanced cases individually, while the more complex issues are done in cooperation with other members of the Support/Cloud, Professional Services, or Product Development teams to find appropriate solutions
Requirements:
- Positive Client-oriented approach
- Solid analytical abilities
- Strong teamwork approach and abilities
- Sufficient skills with SQL to analyse/debug advanced data processing logics and write basic but high-quality SQL scripts
- At least intermediate skills in Windows servers’ administration (commands, batch scripting, troubleshooting).
- Ability to effectively communicate verbally and in writing in English (B2+ level)
- Advanced listening and communication skills
We offer:
- Highly professional environment of top international industry experts
- Chance to deal with the best-in-class SCM solutions and work with the most prestigious and advanced Retail, Manufacturing, and Distribution companies in the world
- Strong investment in employee skills development (business acumen, software solutions, a range of technologies, etc.)
- Excellent development abilities and further growth potential (expert and leadership paths across Customer Success, Consulting, Education Services, and Cloud organizations)
- Clear independence and empowerment in individual Expert role
- Permanent job contract opportunities
- Benefits package
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Job Description
Project information:
- Industry: SCM Solutions
- Location: Warsaw (Postępu)
- Remote work: 1-2 days a week
- Project language: English
- Remuneration: 9 000-12 000 PLN gross/month + annual bonus
Job specification:
- Being a single point of contact for advanced questions and L2/L3 issues encountered by existing Clients
- Ensuring high level of Client support during the long-term partnership with company
- Investigating business/software queries from the Clients and leading the process of addressing them successfully
- Depending on the experience, Technical Analyst addresses more basic or advanced cases individually, while the more complex issues are done in cooperation with other members of the Support/Cloud, Professional Services, or Product Development teams to find appropriate solutions
Requirements:
- Positive Client-oriented approach
- Solid analytical abilities
- Strong teamwork approach and abilities
- Sufficient skills with SQL to analyse/debug advanced data processing logics and write basic but high-quality SQL scripts
- At least intermediate skills in Windows servers’ administration (commands, batch scripting, troubleshooting).
- Ability to effectively communicate verbally and in writing in English (B2+ level)
- Advanced listening and communication skills
We offer:
- Highly professional environment of top international industry experts
- Chance to deal with the best-in-class SCM solutions and work with the most prestigious and advanced Retail, Manufacturing, and Distribution companies in the world
- Strong investment in employee skills development (business acumen, software solutions, a range of technologies, etc.)
- Excellent development abilities and further growth potential (expert and leadership paths across Customer Success, Consulting, Education Services, and Cloud organizations)
- Clear independence and empowerment in individual Expert role
- Permanent job contract opportunities
- Benefits package
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- One year
- Min. education
- Basic Vocational Studies
- Industry / category
- Jobs in Analytics, Jobs in IT - Databases, Jobs in IT - Consulting
Employer legal information
The Personal Data Controller is Cyclad Sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, e-mail: office@cyclad.pl, contact with the Data Protection Officer is available via e-mail: IOD@cyclad.pl. Personal data collected through job applications (CV) within the scope provided for in labor regulations shall be processed in order to allow performance of the ongoing recruitment pursuant to Art. 6(1)(a) of Regulation (EU) no. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (further referred to as GDPR). In case of giving consent to processing of data for future recruitment processes – personal data shall be processed under the consent, pursuant to Art. 6(1)(a) of the GDPR. If the Application form contains data referred to in Art. 9(1) of the GDPR, it shall be necessary to have the candidates consent for the processing of such data (Art. 9(2)(a) of the GDPR). The consent can be revoked at any time. Withdrawal of the consent shall not affect the lawfulness of the processing that had been performed under the consent prior to its withdrawal.
Personal data provided by the candidate related to:
- participation in a selected recruitment process will be stored until the recruitment process is completed for a given position,
- participation in future recruitment processes will be stored until the candidate's consent to the processing of their data for this purpose is withdrawn, no longer, however, than for 5 years since the last update of the candidate’s data.
Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, to entities authorized under the law, as well as to entities collaborating with the Company within the scope of job placement, in order to conduct recruitment processes. After the employee’s consent, personal data may also be disclosed to a potential employer for whom the recruitment process is being conducted.
Submission of the candidate’s personal data within the scope under Art. 221 of the Labor Code is obligatory for participation in the recruitment process. Submission of other data by the candidate is voluntary. No submission of personal data within the required scope or
objection to the processing of such data shall result in lack of possibility to include the Application in the recruitment processes conducted by the Company.
The candidate has the right to access and rectify the contents of their data, remove such data, limit its processing, transfer such data, submit objection to the processing and revoke the consent at any time, without affecting the lawfulness of the processing conducted under such consent before it was withdrawn. The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR.
Personal data provided by the candidate related to:
- participation in a selected recruitment process will be stored until the recruitment process is completed for a given position,
- participation in future recruitment processes will be stored until the candidate's consent to the processing of their data for this purpose is withdrawn, no longer, however, than for 5 years since the last update of the candidate’s data.
Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, to entities authorized under the law, as well as to entities collaborating with the Company within the scope of job placement, in order to conduct recruitment processes. After the employee’s consent, personal data may also be disclosed to a potential employer for whom the recruitment process is being conducted.
Submission of the candidate’s personal data within the scope under Art. 221 of the Labor Code is obligatory for participation in the recruitment process. Submission of other data by the candidate is voluntary. No submission of personal data within the required scope or
objection to the processing of such data shall result in lack of possibility to include the Application in the recruitment processes conducted by the Company.
The candidate has the right to access and rectify the contents of their data, remove such data, limit its processing, transfer such data, submit objection to the processing and revoke the consent at any time, without affecting the lawfulness of the processing conducted under such consent before it was withdrawn. The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR.
