Rodzaj pracy: Pełny etat
Rodzaj umowy: Na czas nieokreślony
Ilość wakatów: 1
Minimalne doświadczenie: 2 lata
Wykształcenie: Średnie ogólnokształcące
Branża: Praca Analityka
Project information:
- Industry: SCM Solutions
- Location: Warsaw (Postępu)
- Remote work: 1-2 days a week
- Project language: English
- Remuneration: 9 000-12 000 PLN gross/month + annual bonus
- Assignment start: Q2/Q3/2019
Job specification:
- Being a single point of contact for advanced questions and L2/L3 issues encountered by existing Clients
- Ensuring high level of Client support during the long-term partnership with company
- Investigating business/software queries from the Clients and leading the process of addressing them successfully
- Depending on the experience, Technical Analyst addresses more basic or advanced cases individually, while the more complex issues are done in cooperation with other members of the Support/Cloud, Professional Services, or Product Development teams to find appropriate solutions
Requirements:
- Positive Client-oriented approach
- Solid analytical abilities
- Strong teamwork approach and abilities
- Sufficient skills with SQL to analyse/debug advanced data processing logics and write basic but high-quality SQL scripts
- At least intermediate skills in Windows servers" administration (commands, batch scripting, troubleshooting).
- Ability to effectively communicate verbally and in writing in English (B2+ level)
- Advanced listening and communication skills
We offer:
- Highly professional environment of top international industry experts
- Chance to deal with the best-in-class SCM solutions and work with the most prestigious and advanced Retail, Manufacturing, and Distribution companies in the world
- Strong investment in employee skills development (business acumen, software solutions, a range of technologies, etc.)
- Excellent development abilities and further growth potential (expert and leadership paths across Customer Success, Consulting, Education Services, and Cloud organizations)
- Clear independence and empowerment in individual Expert role
- Permanent job contract opportunities
- Benefits package