Adecco Poland Sp. z o.o. belongs to Adecco Group - the world's leading provider of HR solutions, we have a network of 5,100 branches, in over 60 countries and territories around the world. We have been present in Poland since 1994. In 2018, work through Adecco Poland found nearly 52 000 people. Adecco Poland Sp. z o.o. is an Employment Agency (Certificate No. 364).

Aktualnie dla naszego Klienta poszukujemy:

Specjalista Help Desk

Adecco Poland Sp. z o.o. as a Recruitment Agency, holding a certificate of registry number 364/1a, for our Client, the global leader in FMCG, is currently looking for:

Help Desk Specialist

Description:

• Registering issues raised by polish and english speaking users (by phone or e-mail),

• Preliminary troubleshooting and technical problem resolving as the first line of support,

• Cooperation with global support teams

 

 

 

 

Requirements:

 

• At least year of experience in the technical IT support role for internal and external customers,

 

• Excellent interpersonal and communication skills,

 

• Fluent English is a must (written and spoken),

 

• Being a team player,

 

• General IT knowledge including hardware, software and network,

 

• Ability to diagnose and troubleshoot computer and network related problems,

 

• Advanced knowledge of MS Office 2k3, 2k7 (Word, Excel, Powerpoint, Outlook), OS Windows XP and 7.

 

Desirable:

 

• Experience in Active Directory and SAP administration,

 

• Knowledge of service managers BMC Remedy 7, HP Service Manager, Digital Workflow or other ticketing applications,

 

• Knowledge of ITIL methodology.

 

Our Client offers:

 

• High work environment standards,

 

• Attractive salary,

 

• Attractive employment conditions,

 

• Training and development opportunities within the company.