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ServiceNow Technical Domain Architect

Warsaw, mazowieckie

Luxoft Poland Sp. z o.o.

Opis stanowiska pracy

PROJECT DESCRIPTION

The TSRM platform & tools group consists of multi-cultural group of team members spanning across the globe (Americas, Europe and Asia/Pacific). The team consists of highly skilled and experienced ServiceNow experts and how the platform integrates into the bank's ecosystem of on-premise and cloud solutions.

The role offers a valuable opportunity to design and assess complex systems in a high-volume/size environment and to work with highly skilled experts. This is an opportunity to work with a global team, engaging with people at different levels of the organization from engineers to senior managers.


RESPONSIBILITIES
  • Provides end to end product architecture to ensure the detailed design and development remains consistent with the overall product strategy and roadmap
  • Identifies issues between the strategic architecture and vendor solution implementation
  • Identifies solutions and formulates implementation and migration strategies
  • Provides expertise in technical knowledge, methodology and framework, data integration and data flows, Enterprise Architecture, and software development and coding
  • Work with the SMO Service Management Process Owners to understand workflow process and translate designs to prototypes
  • Provide detailed architecture analysis, design and direction on development activities
  • Participate in design, code, test review cycles
  • Provide a GAP Technical Evaluation of requested functionality and OOB (out of the box) functionality
  • Perform solution walkthroughs with Process Owner(s) and testing team/s
  • Evaluate ServiceNow changes (upgrades, patch fixes) and ensure alignment with product strategy and roadmap
  • Evaluate new features and new capabilities to align to organizational and transformation needs
  • Identify opportunities to improve the product offerings from a quality, controls & capabilities perspective while also defining best practices  

SKILLS

MUST
  • SME in ServiceNow in addition to having 4+ years' experience working with the platform
  • Any SNOW certificate
  • Proven success working in Enterprise level ITSM projects
  • Knowledge and understanding of software architecture principles as they apply to solution and application architectures, specifically for portals, web sites and systems integration projects
  • Thorough understanding of ITIL best practices and common IT Service Management processes
  • ServiceNow Implementation Specialist Certification
  • Excellent communication skills both written and oral
  • Excellent collaboration skills
  • Complex problem solving skills
  • Ability to convey complex technical information both to engineers and senior managers

NICE TO HAVE
  • Building effective relationship with IT vendors and negotiation skills
  • ITIL foundation certification preferred
  • Vendor management skills
  • Experience of technical process analysis
  • Understanding of IT environments in financial institutions
  • Previous IT Service Management experience in large (Financial Services) enterprise IT environment
  • Bachelor's degree
CAREER AND PROFESSIONAL DEVELOPMENT
  • Competitive salary
  • Luxoft Training Center
  • Access to e-learning Library
  • Individual development plans
  • Long-term cooperation with possibility to gain experience in different projects and technologies
  • A significant number of professional communities (Agile Community, Tech Community, Business Analysis Community, etc.)
Well-being
  • Group Life Insurance
  • Private healthcare insurance – LuxMed. Unlimited access to specialist consultations with Dental Care included
  • Medical costs reimbursement for employees (up to certain amount per quarter)
  • Travel Insurance
  • Benefit Program - Cafeteria and Multisport Card
Work-Life Balance
  • Various communities (sport, recreation activities, trips, board games, cultural and educational activities)
  • Discounts program for employees – BeLux (banking offer, car leasing offer and cafeteria program discount)
  • Convenient locations in a modern offices with game rooms
  • Multinational projects for clients all over the world

Prezentacja firmy

Luxoft is an emerging global leader in high-end software application development.
... 
Luxoft is a global IT outsourcing and software development company with 4000 employees across 17 locations. It was recently recognized as Leading Central and Eastern European Service Provider in the 2010 Global Services 100 list. Luxoft is famous for flexible delivery models, world's best IT talent pool, low attrition rates, best-of-breed processes and highest security and quality standards.

Luxoft is trusted long-term partner for world class leaders such as Avaya, Boeing, Dell, Deutsche Bank, IBM.
  Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
29/02/2020
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
Bez doświadczenia
Min. wykształcenie:
Bez wykształcenia
Branża / kategoria:
Praca IT - Konsulting , Praca IT - Programowanie / Analizy , Praca IT - Hardware / Information Systems
do góry