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Improvement Process Expert - new established SSC

Poznań, wielkopolskie

Grafton Recruitment Sp. z o.o.

Opis stanowiska pracy

4-6-59682

For our Client, new established Shared Service Center in Poznań, we are looking for candidates for the position of: Improvement Process Expert

- Providing hands-on European Sales Factory (sales back office) performance reports (incl. country team performance, efficiency and quality) and keep track of customer satisfaction based on customer surveys
- Being the point of contact for ESF customers
- Supporting in resolving issues related to ESF performance
- Coordinating and driving continuous improvement in the ESF to boost efficiency and improve overall process quality
- Creating evaluations and presentations for stakeholders in the ESF and the project

Requirements:
- Experience in process optimization and Continuous Improvement in a business process environment, e.g. Shared Services, Customer Service / Sales Support
- Good understanding of business / administrative processes
- Experience in LEAN Enterprise/Six Sigma or equivalent process improvement methodologies is desirable
- Proven track record in serving stakeholder needs and good networking/communication skills
- Strong analytical skills (passion for numbers)
- Reliability, commitment and assertiveness
- Good team-player able to work in cross cultural teams

Benefits:
- Interesting professional challenges in a dynamic, fast paced organisation
- Opportunity for professional development in an international environment
- Extensive benefit package (including private healthcare and Multisport card)
- Friendly working atmosphere and open informal organizational culture
- Attractive location
- Possibility of being involved in local initiatives and social action projects

Prezentacja firmy

Grafton Recruitment jest światowej klasy firmą rekrutacyjną. Posiada oddziały w 14... krajach, takich jak Wielka Brytania, Irlandia, Chile, Czechy, Słowacja, Węgry, Polska, Litwa, Rosja, Portugalia, Francja, Belgia, Turcja i Zjednoczone Emiraty Arabskie. Grafton Recruitment Polska został założony w 1997 roku. Oferujemy zatrudnienie stałe, umowy i pracowników czasowych różnych branży.   Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
17/12/2020
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
Bez doświadczenia
Min. wykształcenie:
Wyższe magisterskie
Branża / kategoria:
Praca Kadra zarządzająca , Praca Kontrola jakości
do góry