Process Support AP & T&E with German

Who are we looking for?

​​​​​​Minimum a 1 year of experience in the P2P/ C2C/ R2R area
Very good English (B2) and very good German (min. B2)
Ability to analyze end to end processes
Good knowledge of MS Office
Strong interpersonal skills and proactive approach
Ability to work under pressure
Very good customer service skills and client-focused attitude
Flexibility and ability to adapt to changing schedule of tasks

What will you do?

Research and resolve P2P issues
Verifies and timely processes financial data through the different tools and systems
Effectively communicates with clients
Reconciles customer accounts, postings and has good attention to detail
Establishes and maintains a good relationship with clients at all levels
Continually strives to identify opportunities to simplify, standardize and improve processes
Proactively shares knowledge and best practices
Continually seeks out ways to improve Client satisfaction
Delivers a high quality, professional and proactive day to day service to client, within agreed SLAs
Makes decisions within broadly defined parameters
Helps the team improve efficiency
Makes sure the procedures are understood and being followed by other team members