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Hays Poland

OtC Specialist with German

Kraków, małopolskie Full time

Hays Poland

OtC Specialist with German

Kraków
OtC Specialist with German
Kraków
NR REF.: 1136926

For our Client, a global automotive company, who has established a Global Business Center in Krakow few years ago and provide complex business services, we are looking for a Collection Specialist who will join Order to Cash team.

On this position you will be responsible for:
  • Perform all aspects of collections regarding German Customers Portfolio (resolve customer financial queries, manage overdue payments through Collections Workflow, receive and resolve discrepancies, prepare and dispatch dunning letters, month end processing and reporting requirements)
  • Prepare required reports on time (past due, forecast, etc.)
  • Ensure Key Metric’s are met and service is delivered
  • Provide required information and documentation for internal and external audit
  • Identify opportunities for continuous process improvement

Requirements:
  • Experience in handling OtC activities for at least 1,5 year, preferably in SSC/BPO company
  • Very good English and German skills (min. B2 level)
  • Strong working knowledge of MS Office (in particular Excel)
  • Analytical skills, focused on details
  • Proactive individual, customer oriented and with intercultural competence

Get a list of benefits such as private health care, child fund, life insurance, Employee Pension Plan (+ 3,5% on each gross salary), sports activities Multisport card, etc. Have flexible working hours including home working and gain access to internal & external trainings, coaching & certifications i.e. ACCA, language courses, postgraduate studies.
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Hays Poland

Job Description

OtC Specialist with German
Kraków
NR REF.: 1136926

For our Client, a global automotive company, who has established a Global Business Center in Krakow few years ago and provide complex business services, we are looking for a Collection Specialist who will join Order to Cash team.

On this position you will be responsible for:
  • Perform all aspects of collections regarding German Customers Portfolio (resolve customer financial queries, manage overdue payments through Collections Workflow, receive and resolve discrepancies, prepare and dispatch dunning letters, month end processing and reporting requirements)
  • Prepare required reports on time (past due, forecast, etc.)
  • Ensure Key Metric’s are met and service is delivered
  • Provide required information and documentation for internal and external audit
  • Identify opportunities for continuous process improvement

Requirements:
  • Experience in handling OtC activities for at least 1,5 year, preferably in SSC/BPO company
  • Very good English and German skills (min. B2 level)
  • Strong working knowledge of MS Office (in particular Excel)
  • Analytical skills, focused on details
  • Proactive individual, customer oriented and with intercultural competence

Get a list of benefits such as private health care, child fund, life insurance, Employee Pension Plan (+ 3,5% on each gross salary), sports activities Multisport card, etc. Have flexible working hours including home working and gain access to internal & external trainings, coaching & certifications i.e. ACCA, language courses, postgraduate studies.

Additional Information

Last updated
Employment type
Full time
Contract type
Permanent
Number of vacancies
1
Min. experience
One year
Min. education
Associate degree
Industry / category
Jobs in Accounting / Audit / Finance, Jobs in Administration / Office Management