Dziękujemy za korzystanie z infoPraca.pl. Data wydruku 15/05/2021.

Opis stanowiska pracy

Company offers:

  • Company car, phone, computer
  • Performance-based annual bonus
  • Discounts for our products
  • Experience working in a fast-growing, innovative international company with strong
    support from the headquarter
  • Great managerial level position within a team of motivated professionals
  • Opportunity to take full responsibility for business development in Poland together with Managers from the headquarter

Requirements:

  • Native Polish speaker with fluent English language skills
  • Work experience - a minimum of 3 years of retail leadership experience
  • Financial and business acumen: evaluate financial and business indicators and translate data into actionable information to drive results
  • Customer service focus: place great emphasis on creating the highest customer satisfaction by ensuring the highest value of service is always provided and by delivering on commitments to the customer
  • Process management: take a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment
  • Drive results: motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitor and review performance, and provide timely and relevant feedback
  • Team building: enable and encourage group members to work together to complete tasks and accomplish goals that individual members could not accomplish alone

Responsibilities:

  • Ensure the team is trained and knowledgeable to drive sales, operations, and a positive customer experience
  • Show great sales example on the shop floor on the daily basis
  • Take an active role in the team’s development by assessing performance and providing timely coaching and feedback - lead by example
  • Assume all responsibility and accountability for retail and e-commerce operations by effectively managing and delegating the tasks to team members
  • Ensure e-commerce traffic is managed in a timely manner (phone calls, requests, customer orders)
  • Analyze daily, weekly, and monthly omni-channel sales, profit, customer satisfaction score and suggest improvements
  • Achieve the store’s financial performance goals in the areas of productivity, profitability, and sales
  • Maintain a strong leadership presence in the store to foster an environment and culture that builds relationships with the local community
  • Ensure the sales team is implementing the brand tone of voice and is delivering a consistent and trusted brand experience at every single touchpoint on the customer journey
  • Ensure more complex escalated customer service issues are resolved

Prezentacja firmy

ManpowerGroup, światowy lider innowacyjnych rozwiązań dla rynku pracy, od 2001 roku... wspiera swoich klientów i kandydatów w Polsce poprzez sieć blisko 70 agencji rozmieszczonych na terenie całego kraju. Organizacja oferuje unikalne usługi z obszaru HR dla firm i kandydatów, poprzez wachlarz swoich marek: ManpowerGroup™ Solutions, Manpower® oraz Experis™. Usługi ManpowerGroup w Polsce obejmują pracę tymczasową, rekrutację stałą i badanie kompetencji pracowników, zatrudnienie zewnętrzne, outsourcing procesów, doradztwo personalne, zarządzanie karierą oraz outplacement.   Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
10/05/2021
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
Od 3 do 5 lat
Min. wykształcenie:
Średnie ogólnokształcące
Branża / kategoria:
Praca Marketing / PR / Social Media
do góry