Learning Administrator
WarszawaLearning Administrator
Warszawa
NR REF.: 1147684
Your new company
For our client, an international company located in Warsaw, we are currently looking for a Learning Administrator with English and German.
Your new role
You will be responsible for running various transactions in the SuccessFactors (SF) Learning Management System (LMS) based on the incoming requests, dealing with all customer enquiries in a professional, courteous and timely manner including various communication channels and daily operating in internal ticketing HR System. You will follow the SOPs for the LMS transactions and constantly improve the timeliness and accuracy, at all times conveying a professional and efficient attitude following best customer services standards, as well as escalate issues when required and work with appropriate parties to resolve them. Your responsibilities will also include helping educate the business on how they can navigate to access Learning knowledge and content, understanding and proactively acting upon opportunities to improve the overall employee experience (make recommendations for improvements to areas where required) and fulfilling any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role.
What you'll need to succeed
You’ll need to have a Bachelor’s Degree, be fluent in English both spoken and written (B2+/C1 level), as well as be able to communicate in German (min.B2 level). 1-2 years of experience in Learning&Development, HR or Shared Service Operations in international environment, or/and experience in the use of Learning Management System SAP SuccessFactors are required. Ideal Candidate should have an excellent attention to detail, problem solving and decision-making skills, excellent time and workload management skills, as well as very good customer service and communication skills. Familiarity with HR tools (ticketing systems, internal HR Systems, knowledge of WorkDay and ServiceNow) and understanding of GxP environment would be an asset. Candidates with advanced Microsoft Office package (especially Excel) knowledge and an experience in working in a remotely managed team with demonstrated ability to handle the role independently are preferred.
What you'll get in return
You will join a dynamically growing company that offers comprehensive benefits package, continuous professional development, and global career opportunities. With the brand-new office in Central Warsaw.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Warszawa
NR REF.: 1147684
Your new company
For our client, an international company located in Warsaw, we are currently looking for a Learning Administrator with English and German.
Your new role
You will be responsible for running various transactions in the SuccessFactors (SF) Learning Management System (LMS) based on the incoming requests, dealing with all customer enquiries in a professional, courteous and timely manner including various communication channels and daily operating in internal ticketing HR System. You will follow the SOPs for the LMS transactions and constantly improve the timeliness and accuracy, at all times conveying a professional and efficient attitude following best customer services standards, as well as escalate issues when required and work with appropriate parties to resolve them. Your responsibilities will also include helping educate the business on how they can navigate to access Learning knowledge and content, understanding and proactively acting upon opportunities to improve the overall employee experience (make recommendations for improvements to areas where required) and fulfilling any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role.
What you'll need to succeed
You’ll need to have a Bachelor’s Degree, be fluent in English both spoken and written (B2+/C1 level), as well as be able to communicate in German (min.B2 level). 1-2 years of experience in Learning&Development, HR or Shared Service Operations in international environment, or/and experience in the use of Learning Management System SAP SuccessFactors are required. Ideal Candidate should have an excellent attention to detail, problem solving and decision-making skills, excellent time and workload management skills, as well as very good customer service and communication skills. Familiarity with HR tools (ticketing systems, internal HR Systems, knowledge of WorkDay and ServiceNow) and understanding of GxP environment would be an asset. Candidates with advanced Microsoft Office package (especially Excel) knowledge and an experience in working in a remotely managed team with demonstrated ability to handle the role independently are preferred.
What you'll get in return
You will join a dynamically growing company that offers comprehensive benefits package, continuous professional development, and global career opportunities. With the brand-new office in Central Warsaw.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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