Hays Poland

Fraud Analyst

Warszawa
Fraud Analyst
Warszawa
NR REF.: 1154107

We are helping our client, one of the biggest e-commerce companies, to establish a new office in Warsaw. The company is successfully and rapidly expanding worldwide and sees a great potential on Polish market, as a start of further development in Europe.

The Operation teams covers the operational end-to-end process, from when the buyer searches for a product listed on the platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

You will join the company as a Fraud Analyst you will be responsible for:

  • Investigate anomalies in customers' transaction and logged data throughout customer journey
  • Detect fraudulent activities on e-commerce transactions based on data and fraud patterns
  • Involves in end to end manual investigation and fraud monitoring
  • Respond to customer inquiries on fraud measures taken on buyers & sellers' fraud (as and when required)

  You are a perfect candidate if you have:

  • Fluency in Polish and English
  • Minimum Diploma / Bachelor degree from a well-known university
  • Independent and able to work in a team
  • Able to perform analytical functions on spreadsheet and knowledge in statistical formula
  • Highly sceptical and good logical thinking
  • Exposed to customer-oriented environment, must be quality service-oriented

  What can we offer?

  • Multinational environment
  • Great development opportunities
  • Having impact on establishing new business
  • Medical care and sport card
  • Flexible working hours

  What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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Hays Poland

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