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Customer Service Team Leader with English

Kraków, małopolskie

Grafton Recruitment Sp. z o.o.

Opis stanowiska pracy

6-26-53751
Salary: 9000 - 10000 PLN

For one of our Client which is well-known company in the area of engineering in Cracow, we are looking for candidates for the position of Customer Service Team Leader with English
Are you open for incoming challenges in customer service area? This is a great opportunity to lead off your professional career in international environment.

Location: CRACOW

Your daily responsibilities:

- Leading a team of four colleagues in client’s office
- Supporting customers on a daily basis to complete their needs successfully
- Entering and processing orders and other essential information in ERP systems
- Taking care and maintaining the relationship and business with customers
- Preparing quotations which include the mandatory calculations for clients
- Handling customer queries in English
- Accepting and handling complaints in a commercial manner
- Being effective support for members of your team to achieve success performance

Requirements:
- Minimum 2 years of experience as Customer Service Team Leader in international environment (nice to have experience in SSC sector)
- Advanced level of English- C1
- Communicative knowledge of German will be an asset
- University degree
- Experience in leading and supervising team
- Willingness to learn about technical issues
- Knowledge of MS Office and ERP system is required (Oracle or SAP)
- Strong communication as well problem solving skills
- Planning and organizing abilities
- Professional and proactive working attitude
- Ability to manage team independently
- Previous experience in cooperation with Managers

Benefits:
We offer:

- Interesting and challenging position in engineering company with the headquarter in Germany
- Stable employment within a growing company
- Competitive salary
- Opportunities for development in international company

Prezentacja firmy

Grafton Recruitment jest światowej klasy firmą rekrutacyjną. Posiada oddziały w 14... krajach, takich jak Wielka Brytania, Irlandia, Chile, Czechy, Słowacja, Węgry, Polska, Litwa, Rosja, Portugalia, Francja, Belgia, Turcja i Zjednoczone Emiraty Arabskie. Grafton Recruitment Polska został założony w 1997 roku. Oferujemy zatrudnienie stałe, umowy i pracowników czasowych różnych branży.   Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
20/06/2019
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
Bez doświadczenia
Min. wykształcenie:
Wyższe magisterskie
Branża / kategoria:
Praca Doradztwo / Konsulting , Praca Obsługa klienta
do góry