Opis stanowiska pracy

Responsibilities:

• Handle incoming phone calls from customers regarding technical issues with problem to access to client website
• Processing customers’ requests and updating data in the computer systems
• Following prescribed processes
• Providing customers with all requested and relevant information
• Cooperate with IT specialist team to deal with more complex issue

Job requirements:

• Fluent English - level C1
• Enthusiastic, communicative people that are willing to support our customers
• Customer service experience (is an asset but is not necessary
• Very good interpersonal & communication skills
• Strong Customer service Focus
• Team player
• Able to pick up new tasks quickly
• Basic computer skills

What offer:

• International team environment
• Work 24/7
• Friendly atmosphere
• Prospects for self-development in a dynamically expanding company
• Employment contract through Adecco Poland for 6 months