Customer Service Representative (with English)
(Warszawa)You will be responsible for:
- Managing Customers needs over the phone/e-mail
- Resolve Customer requests and responding to questions
- Processing complaints and returns
- Delivering high quality standard service
- Cooperation with all company departments for efficient and comprehensive customer service
- Providing information about the products
We expect from you:
- Fluent English (written and spoken) knowledge of French/ Spanish/German would be an asset
- Strong communication and organizational skills
- Having interest in helping people, being tactful and polite person
- Strong attention to detail and accuracy
- Being smart user of MS Office products
- Pro-active, creative and "can-do" positive attitude
- A collaborative team player willing to share knowledge
We’re cool because:
- We have flexible working hours
- We offer plenty of opportunities for professional growth and extremely positive atmosphere - after all your development and job satisfaction is in our interest :)
- We work with premium quality product that we produce in our in-house manufacture
- We are a Polish company but global brand that thinks BIG - we work in an international workplace in cooperation with our global business partners
- We work in a creative office space in the center of Warsaw and have second office in Austin, US
- We work hard but play harder, believe in the value of taking time off
- We know how to chill - we have a chill room, game room as well as drumset and other stuff for you to rock on (after hours ;) )
- We provide fresh fruits for that creative brain of yours
- You can have coffee your favourite way - we have it all, from french press to moka pot and of course an automatic coffee machine
- We organize charity events like Charity Breakfasts to help others
- In our company's bookcase you can find comics, business books or art books (and a nice place to read on our couches and hammocks)
- We love to help people express themselves :)
Please apply with the button on the right side of this job offer.
