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Customer Service Project Manager

Cyclad Sp. z o.o.

Warszawa, mazowieckie

Cyclad Sp. z o.o.

Customer Service Project Manager

Od: Cyclad Sp. z o.o.
Miejsce pracy: Warszawa

Rodzaj pracy: Pełny etat

Rodzaj umowy: Na czas nieokreślony

Ilość wakatów: 1

Minimalne doświadczenie: 2 lata

Wykształcenie: Wyższe licencjackie

Branża: Praca Obsługa klienta

Cyclad Sp. z o.o.

Our partner in this recruitment is a global company that is a provider of modern business services. We are looking for people with knowledge of English language for the position of Customer Service Project Manager

 

Project information:

  • Office location: Warsaw
  • Working model: Remote
  • Working hours: Monday - Friday, business hours
  • Languages: English B2
  • Type of employment: long-term contract of employment
  • Level: Mid

Responsibilities:

  • Working closely with the technical team and stakeholders
  • Participation in a new organizational project
  • Implementing a new structure
  • managing the development of customer service
  • Analysis regarding productivity, improvements, standardization of processes
  • Process improvement
  • Problem escalation to provide resolution
  • Establishing and maintaining good relations with the business area
  • Identifying areas that need improvement
  • Project support and supervision
  • Regular communication with internal and external stakeholders

Requirements:

  • Very good knowledge of English
  • Strong organizational and communication skills
  • Customer service orientation
  • Very good knowledge of Excel
  • Experience in project management
  • Very good knowledge of SAP
  • Strong problem solving skills
  • Data analyzing skills

We offer:

  • Long-term cooperation based on employment contract
  • Private medical care
  • Life insurance
  • Extended pension plan
  • Employee recommendation program
  • Multisport card
  • Attractive recognition programs
  • Flexible work organization
  • Stable employment in the company

Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Cyclad Sp. z o.o.

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