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Customer Service & Operations Anti-Money Laundering Contact Analyst

Randstad Polska Sp. z o.o.

Warszawa, mazowieckie

Randstad Polska Sp. z o.o.

Would you like to pursue your career in a leading global financial institution? Do you have first experience in customer service or anti-money laundering area? Apply and give us a chance to know you better!

Join and be a part of a collaborative and supportive team, where you’ll have the opportunity to further develop your specialist knowledge and skills!

Customer Service & Operations Anti-Money Laundering Contact Analyst

Warszawa
  • contract of employment
  • knowledge-sharing environment
  • benefits package (HO, sports card, life insurance, medical insurance, lunch cards, etc.)
  • opportunities for development
  • remote work
  • delivering successful customer and business outcomes and services, by processing, authorising and investigating all available data
  • helping to gather the necessary information for case completion by interacting with customers
  • accurately capturing customer details and performing validation and security checks as required
  • supporting process training and knowledge and sharing within the team
  • proactively reviewing procedures to identify improvements
  • capturing and collating MI according to recognised processes and practices
  • excellent written and verbal communication skills with the ability to communicate effectively with internal and external customers
  • knowledge of compliance and AML policies, procedures and principled conduct
  • knowledge of AML and client screening applications and bank systems
  • advanced Microsoft Office skills, including Excel
  • experience of AML and know your customer, and a recognised qualification or certification would be an advantage
  • very good knowledge of English

Agencja zatrudnienia – nr wpisu 47

Randstad Polska Sp. z o.o.

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