Gi Group jest międzynarodową agencją pracy tymczasowej i doradztwa personalnego, której głównym zadaniem jest oferowanie w pełni wykwalifikowanych pracowników. Jesteśmy liderem na rynku włoskim oraz jedną z czołowych agencji w krajach, w których działamy. Posiadamy Certyfikat Ministerstwa Gospodarki i Pracy nr 570.
Customer Care with French / Dutch
Miejsce pracy: WarszawaTasks:
- Key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution, etc.),
- Converting the clients" needs into internal work orders,
- Responsible for the efficiency of the databases, including optimalizations and suggestions for the Client,
- Quality assurance procedures,
- Client presentations of the complete production process,
- Remote communication with the client (phone/Hangouts, e-mail).
Requirements:
- Fluent French or/and Dutch
- Advanced English knowledge
- Minimum 1 year of Operational and/or Client facing experience,
- Ability to work in a cross functional environment with demanding clients,
- Distinct communication skills (especially in remote communication), both spoken and written,
- Good negotiation and influencing skills,
- Good Microsoft Office skills, especially in Excel and PowerPoint,
- Combination of profound operative skills and client orientation.
We offer:
- contract of employment
- high and attractive salary (base and bonus)
- the ability to use your knowledge of foreign language on a daily basis at work
- experience with a range of Clients and technology solutions which provides professional relevance
- collaborating and learning from diverse and talented colleagues helps you "raise your game"
- trainings and development tailored to help you achieve your potential
- social benefit packages including sports card, Enel-med, relocation package
- friendly work atmosphere in multicultural environment
- great location (Rondo Daszyńskiego)
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
