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Gi Group Poland S.A.

Customer Care Specialist with German

Warszawa, mazowieckie Full time 7,000.00PLN - 8,000.00PLN / Monthly (Gross Pay)

Gi Group Poland S.A.
Jeśli szukasz pracy, która pozwoli Ci rozwijać swoje umiejętności, jesteśmy tutaj, aby Ci pomóc. Gi Group działa w Polsce od 2007 roku i pomaga blisko 150 000 osobom rocznie znaleźć zatrudnienie.

Sprawdź nasze ogłoszenia i aplikuj już dzisiaj.

Nr wpisu do Rejestru Agencji Zatrudnienia: 2010

Customer Care Specialist with German

Miejsce pracy: Warszawa

In regard to further development of one of our Clients, we are currently seeking Candidate for a position of:

Dziękujemy za zainteresowanie ofertą i przesłaną aplikację.

Informujemy, że skontaktujemy się wyłącznie z wybranymi kandydatami.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.

Job Description

In regard to further development of one of our Clients, we are currently seeking Candidate for a position of:

Requirements

Responsibilities:

 

Order handling and follow up, from order entry into the respective systems to delivery and invoice

Request order confirmation and delivery deadline from the planning departments

Sending order confirmation to customers and follow up on order/call off status, ensure timely departure of the goods and inform customers about any unforeseen changes in a proactive way

Responding to customer needs: deadline enquiries, prices, samples, commercial assets

Cooperating with sales representatives in the field of sales, progress of current orders, especially in cases of malfunctions (planning, disputes) and overall customer relation

Manage customer inventory: follow up on missing or excess inventory and assist customers to keep inventory under control by sending weekly reports to prevent aging of stock

Ensures shipment tracking in conjunction with the factory for orders placed

Assist the team in re/organising the delivery priorities according to the geographical proximity, delivery volume or the sensitivity of the customer and contact freight forwarder/mill logistics to resolved transport delays

Assists with invoicing process, credit note, credit control and chasing of late payments where needed

 

 

Requirements:

 

At least 1 year experience in a similar role within a multinational company (experience in manufacturing organziation will be a plus)

Fluent in German and English

Developed computer skills incl. Ms Office package and knowledge of ERP systems

Communicativeness and willingness to work with the client on a daily basis

Flexible approach - proactive in finding effective solutions to difficult problems or situations

 

 

Offer:

 

Permanent contract (after 3 months trial)

Attractive salary and annual bonuses

Work in a constantly growing organization of international significance

Opportunity to use foreign languages on a daily basis

Development and the opportunity to improve competences

Friendly, international atmosphere

Benefits package

 

Additional Information

Last updated
Employment type
Full time
Contract type
Permanent
Number of vacancies
3
Min. experience
Two years
Min. education
M.A
Salary range
7,000.00PLN - 8,000.00PLN / Monthly (Gross Pay)
Industry / category
Jobs in Customer Service