Collections Team Leader
Kraków Collections Team Leader
Kraków
NR REF.: 1133720
For our Client, an international company located in Kraków, we are looking for candidates for Collections Team Leader position.
Within this position you will be responsible for leading Collection Team. You will be ensuring the team is properly supporting customer conversations in contacting overdue customers. You will be carrying out 1-2-1 meetings, tracking and reporting SLA’s and team performance, supporting team members. You will also be identifying and implementing process improvements.
We are looking for candidates with fluent English – C1, previous experience in collections department and at least 2 years of experience in an operational team. Previous experience as a team leader/supervisor is also required. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included.
Kraków
NR REF.: 1133720
For our Client, an international company located in Kraków, we are looking for candidates for Collections Team Leader position.
Within this position you will be responsible for leading Collection Team. You will be ensuring the team is properly supporting customer conversations in contacting overdue customers. You will be carrying out 1-2-1 meetings, tracking and reporting SLA’s and team performance, supporting team members. You will also be identifying and implementing process improvements.
We are looking for candidates with fluent English – C1, previous experience in collections department and at least 2 years of experience in an operational team. Previous experience as a team leader/supervisor is also required. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included.
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