W Grafton Recruitment skupiamy się nie tylko na fachowych umiejętnościach, ale również na indywidualnych cechach osobowościowych, stylu pracy i celach zawodowych każdego kandydata. Dzięki temu możemy dopasować najlepszą ofertę pracy, która sprosta oczekiwaniom i potrzebom naszych kandydatów.
Współpracujemy z tysiącami firm w Polsce, działającymi w różnych branżach, co daje naszym kandydatom dostęp do szerokiej gamy ofert pracy i możliwości rozwoju kariery. Nasza obecność na terenie całej Polski, w tym w Warszawie, Poznaniu, Wrocławiu, Krakowie, Katowicach i Łodzi, oraz prowadzenie projektów w Trójmieście, pozwala nam na skuteczne i sprawne działanie na rzecz naszych kandydatów i klientów.
Dowiedz się więcej na www.grafton.pl
Client Advisor with Romanian
Miejsce pracy: KrakówFor one of our clients we are looking for Client Advisor with Romanian who will be responsible for supporting internal and external clients.
Responsibilities:
- Investigating disputes and recommending resolution
- Posting relevant records in the system
- Ensuring that complaints/requests sent via systems are cleared in a timely manner and that no unmatched item remains open
- Handling day-to-day activities and cooperating closely, when necessary, with other teams
- Maintaining a proactive working attitude towards the clients
Requirements:
- Professional experience in customer service
- Very good knowledge of Romanian (min. B2/C1)
- Communicative knowledge of English (min. B1/B2)
- Experience in financial processes would be an asset
- Strong interpersonal and communication skills
- Critical thinking and problem-solving skills
- Attention to details
Benefits:
- Possibility to work within worldwide operating company
- Career path adapted to the employee's skills and aspirations
- Additional benefits (sports card, private healthcare, life insurance)
- Surcharge to MPK tickets or parking for employees
- Financing of courses and studies
- Eight-hour work day
- Remote work
Opis stanowiska
For one of our clients we are looking for Client Advisor with Romanian who will be responsible for supporting internal and external clients.
Responsibilities:
- Investigating disputes and recommending resolution
- Posting relevant records in the system
- Ensuring that complaints/requests sent via systems are cleared in a timely manner and that no unmatched item remains open
- Handling day-to-day activities and cooperating closely, when necessary, with other teams
- Maintaining a proactive working attitude towards the clients
Requirements:
- Professional experience in customer service
- Very good knowledge of Romanian (min. B2/C1)
- Communicative knowledge of English (min. B1/B2)
- Experience in financial processes would be an asset
- Strong interpersonal and communication skills
- Critical thinking and problem-solving skills
- Attention to details
Benefits:
- Possibility to work within worldwide operating company
- Career path adapted to the employee's skills and aspirations
- Additional benefits (sports card, private healthcare, life insurance)
- Surcharge to MPK tickets or parking for employees
- Financing of courses and studies
- Eight-hour work day
- Remote work
Dodatkowe informacje
- Ostatnia aktualizacja
- Wymiar etatu
- Pełny etat
- Rodzaj umowy
- Na czas nieokreślony
- Liczba wakatów
- 1
- Min. doświadczenie
- Bez doświadczenia
- Min. wykształcenie
- Wyższe magisterskie
- Branża / kategoria
- Praca Finanse, Praca Audyt / księgowość / kontrola skarbowa
