Dziękujemy za korzystanie z Data wydruku 14/06/2021.

Business Process and Data Analyst

Kraków, małopolskie

Hays Office

Opis stanowiska pracy

Business Process and Data Analyst
NR REF.: 1132622

The FedEx family of companies represents a $30 billion corporation that offers the broadest array of transportation, e-commerce and supply chain solutions in the world.
The largest of the companies is FedEx Express, which provides the most reliable express delivery service, delivering in one or two business days to over 220 countries around the globe. FedEx Express serves customers in five large geographical regions, one region being Europe, Middle East and Africa (EMEA).

Business Process & Data Analyst
Calling all data analysts with a passion for impacting global organizational change!

The Global Sales Integration Analytics team play a crucial role in supporting sales around the world with analysis, recommendations, and data management as part of the integration of FedEx Express and TNT globally. Our scope includes data based analysis of the Sales structures, customer data, revenues and trading volumes to provide insights into existing and future planned organizations, helping to optimize the customer experience from ad-hoc traders through to large multi-national business partners.
The successful candidates will have strong analytical skills and be comfortable in dealing with large amounts of data. Solid experience of databases and SQL are desired.

Key responsibilities:
• Identification of data sources and processing from across the enterprise, develop understanding of customer and transactional data; evaluation, validation, and comparison
• Development of integrated data structure and analysis processes, including production of semi-automated graphical and other reports
• Analyses and recommendations informing Sales management for strategic decisions, input for optimizing coverage and balancing distribution of customers and revenue
• Able to make advance recommendations based on reports and thorough analysis of data
• Understanding various systems and their interactions, recognizing the impact of one system or process on data extracted from another
• Produce advanced analyses and report complex datasets in a clear and practical manner providing Sales with actionable information to improve the bottom line
• Identify opportunities for data process/practice/policy improvements, working as part of a larger team to help drive and implement change
• Educate personnel in Sales and other departments on functionality, usage, business rules, and other aspects of key customer information systems

The right Marketing Analyst will have many aspects of the following profile:
• Business school/University degree, preferably in Econometrics, Information Management, Mathematics, or Engineering
• Excellent knowledge of English is a must (working language)
• Teamwork will be crucial as the team will be spread across Europe and business partners are around the world
• Good understanding of process control & improvements based on what is found in data analysis
• Understanding and creation of process and data flow diagrams
• Excellent presentation and communication skills, persuasive personality
• Excellent problem solving skills
• Strong analytical (numeric & strategic) and process thinking capabilities are necessary
• Experience of extracting and interpreting databases is required
o Experience / knowledge of MS Access and/or SQL & relational databases required
• MS Office experience:
o Strong MS Excel skills highly preferred
o Experience with MS PowerPoint preferred
• Affinity with other technical tools such as VBA, CRM & reporting systems, etc.

Would be an asset / nice to have:
- Experience in working with cross-functional teams is beneficial
- Knowledge of Alteryx or Tableau is an advantage
- Knowledge of CRM applications and other customer information systems is a plus (working with databases will be beneficial)
- Experience in managing projects with strong IT component is a plus
- Six sigma or other process control or design expertise would be an asset
We offer:
• Great working atmosphere
• An extensive benefits package (private medical care, life insurance, sport cards, meal vouchers)
• Occasional gift cards
• Discounts
• Opportunities supported by organization for personal and professional development
Note that FedEx has been awarded one of the world’s best Multinational workplaces!

Prezentacja firmy

Zespół HAYS Office Support specjalizuje się usługach cross-dywizyjnych i ukierunkowany... jest na poszukiwanie pracowników do działów administracji, kandydatów specjalizujących się w zagadnieniach HR, czy też osób do Call Centre/BPO.
W ramach specjalizacji HAYS Office Suport obsługiwane są następujące jednostki: obsługa biura / sekretariat (od stanowisk asystentów i młodszych specjalistów, po stanowiska HR Manager, Office Manager itp.), zasoby ludzkie (HR Direktor, HR Advisor, stanowiska specjalistyczne w działach HR) oraz Contact Cetle/BPO.

At HAYS Office Support our expert consultants provide exceptional cross-divisional service to candidates and clients alike by placing candidates across all levels of administrative, HR and Call Centre/BPO roles. Within this specialism we operate 3 units: Office Support/Secretarial (from office junior and data entry roles up to administration manager, office manager and project management positions), Human Resources (HR Manager and Director roles as well as HR Advisor , Generalist and Specialist jobs), Contact Centre/BPO (from Agent / Advisor level positions in inbound service & sales, inbound or outbound customer service representatives to centre team leader and team manager, as well as call centre trainer and operations director roles).

Informacje dodatkowe

Ostatnia aktualizacja:
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
Min. doświadczenie:
1 rok
Min. wykształcenie:
Branża / kategoria:
Praca Administracja / Sekretariat , Praca Administracja biurowa , Praca Biuro / Dokumentacja
do góry