The role of the Business Analyst is to understand business and technical needs from various organizations, create and deliver cross-functional analysis and recommendations. The person should continuously improve our deliverables for the different initiatives as the strategy requires.
• Work with leadership team to implement tracking and reporting of Executive and operations metrics across the EMEA Region
• Identify and prioritize top challenges and key strategic growth opportunities
• Develop comprehensive performance analysis of EMEAR operations putting in place data models and analytics framework that provide platform for strategic decision making
• Perform large scale data analysis and modeling to identify opportunities for improvement and measure the impact of initiatives to make noticeable improvements based on impact and feedback
• Integrate metrics in the current heavily used dashboards, to increase visibility
• Help to scale, automate and integrate manual processes in existing tools and platforms
• Design scalable automation tool for opportunity distribution and tracking, using existing platforms, e.g. SFDC
• Interact with project managers to input process design and ensure compliance to agreed processes
• Resolve data sourcing issues, design and deliver metrics package
• Regular reviews with sales teams on understanding opportunities, performance, trends, metrics to enable them attain sales target
• Manage multiple timelines and priorities
• Experience in business reporting and analytical roles in technology business, finance or operations
• Knowledge of BI tools
• Proficiency in SQL, Excel, MS Access
• Strong, effective written and oral communication skills in English
• Proven ability and initiative to learn and research new concepts, ideas and technologies
• Strong systems/process orientation with demonstrated analytical thinking, organization and problem solving skills
• Ability to work effectively, prioritizing the tasks in a high-pressure environment
• Positive thinking and ability to influence people in right direction
• Open to international business trips once per quarter
Sales & Marketing Global, with its HQ in California (CA) and operations ... Rozwiń
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