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Analyst with French (1st line support)
Miejsce pracy: KrakówFor one of our Top Client which is well-known company, we are looking for candidates for the position of IT Analyst with French (1st line support).
Are you open for incoming challenges in customer service area? This is a great opportunity to lead off your professional career in international environment.
Workplace: Kraków
Your daily responsibilities:
- Providing first line support for end-users
- Diagnosing and resolving issues related to user account management, verification of accounts, MS Office and Windows
- Handling end-users queries in Finnish via phone, chat, email
- Supporting member of your team on a daily basis
Requirements:
- French language (C1 or native level)
- English language (min. B2 level)
- Nice to have previous experience in customer service area
- Knowledge of MS Office Pack
- Willingness to work in a team
- Good communication and solving problem skills
- Professional attitude
- Willingness to work in shift system
Benefits:
- Friendly working atmosphere and clear career path
- Benefit package (private medical care, Multisport card)
- Wide range of trainings
- Competitive salary
Job Description
For one of our Top Client which is well-known company, we are looking for candidates for the position of IT Analyst with French (1st line support).
Are you open for incoming challenges in customer service area? This is a great opportunity to lead off your professional career in international environment.
Workplace: Kraków
Your daily responsibilities:
- Providing first line support for end-users
- Diagnosing and resolving issues related to user account management, verification of accounts, MS Office and Windows
- Handling end-users queries in Finnish via phone, chat, email
- Supporting member of your team on a daily basis
Requirements:
- French language (C1 or native level)
- English language (min. B2 level)
- Nice to have previous experience in customer service area
- Knowledge of MS Office Pack
- Willingness to work in a team
- Good communication and solving problem skills
- Professional attitude
- Willingness to work in shift system
Benefits:
- Friendly working atmosphere and clear career path
- Benefit package (private medical care, Multisport card)
- Wide range of trainings
- Competitive salary
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- No experience
- Min. education
- M.A
- Industry / category
- Jobs in IT - Software Development / Analysis, Jobs in IT - Project Management / Consulting, Jobs in IT - Security / QA / Testing
