Technical Service Desk with German (1/2line support)
Kraków Technical Service Desk with German (1/2line support)
Kraków
NR REF.: 1139161
Your new company
For our client, international banking company located in Krakow, in order to meet the growing market demand for speed to market and to stay competitive in an challenging marketplace, we are looking for a Technical Service Desk with German (1/2line support)
Your new role
On that position you will be responsible for IT support in the area of network, IT infrastructure or MS Office through the use of the knowledge base. You will provide technical support to internal users and when needed transfers the incidents to second/third line of support. Additionally, You will handle telecoms requests according to procedures and document them. In the end you will provide support to the Team and Team Leaders.
What you'll need to succeed
We are looking for candidates with fluent German and intermediate English language, with excellent communication and interpersonal skills. You should be a quick learner with problem solving skills. Additionally, experience in international and multicultural environment would be an asset. Previouse experience in IT support or IT studies would be an advantage.
What you'll get in return
Consistent scope of responsibilities, trainings for new joiners, private healthcare, sport card, life insurance, possibility to work remotely, commutable office location, casual dress code and lots more.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Kraków
NR REF.: 1139161
Your new company
For our client, international banking company located in Krakow, in order to meet the growing market demand for speed to market and to stay competitive in an challenging marketplace, we are looking for a Technical Service Desk with German (1/2line support)
Your new role
On that position you will be responsible for IT support in the area of network, IT infrastructure or MS Office through the use of the knowledge base. You will provide technical support to internal users and when needed transfers the incidents to second/third line of support. Additionally, You will handle telecoms requests according to procedures and document them. In the end you will provide support to the Team and Team Leaders.
What you'll need to succeed
We are looking for candidates with fluent German and intermediate English language, with excellent communication and interpersonal skills. You should be a quick learner with problem solving skills. Additionally, experience in international and multicultural environment would be an asset. Previouse experience in IT support or IT studies would be an advantage.
What you'll get in return
Consistent scope of responsibilities, trainings for new joiners, private healthcare, sport card, life insurance, possibility to work remotely, commutable office location, casual dress code and lots more.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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