Technical Business Analyst – Windows Workspace - REMOTE WORK POSSIBILITY
KrakówTechnical Business Analyst – Windows Workspace - REMOTE WORK POSSIBILITY
Kraków
NR REF.: 1151241
Your new company
For our Client - a global financial service centre which is providing operational and professional services to support various business groups and functions we are looking for Technical Business Analyst – Windows Workspace.
Your new role
About the project: Technical operations & service management of Citrix XenApp/XenDesktop and virtual desktop related services.
Your responsibilities:
What you'll need to succeed
Skills & experience we require:
Optional/nice to have:
What you'll get in return
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Kraków
NR REF.: 1151241
Your new company
For our Client - a global financial service centre which is providing operational and professional services to support various business groups and functions we are looking for Technical Business Analyst – Windows Workspace.
Your new role
About the project: Technical operations & service management of Citrix XenApp/XenDesktop and virtual desktop related services.
Your responsibilities:
- Technical operations & service management of the virtual windows desktop (Windows 10/XenDesktop) and application virtualization service(XenApp).
- Technical coordination of external service providers.
- Project support and solution design for implementing business requirements.
- Automation of processes and workflows (e.g. desktop provisioning, automated reports) to improve operational excellence and support project or Ad-Hoc requests.
What you'll need to succeed
Skills & experience we require:
- Technical knowledge & experience with Citrix XenApp/XenDesktop
- General knowledge & experience with Microsoft Windows Client & Server technologies.
- Complete skillset to analyze and technically implement the automation of processes, workflows, and reports.
- Basic knowledge & experience with ITIL, IT service management frameworks and tools (e.g. Confluence, Jira, ServiceNow)
- Good organizational, oral and written communication skills
Optional/nice to have:
- Skills in Microsoft Office especially Excel
- Experience with VMWare ESX environments
- Agile and Project Management skills
- Experience with collaboration platforms (e.g. MS Teams, Zoom, Cisco Jabber)
- Experience in working for a bank or financial service provider and familiarity with the regulatory requirements
- German language skills
What you'll get in return
- Working in an international team within an international environment and daily interaction with customers, colleagues and providers in various countries.
- Flexible work and optional remote working
- A highly standardized IT environment, using the latest technologies.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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