Devire
Devire to międzynarodowa firma rekrutacyjna, założona w Londynie w 1987 roku. Od 30 lat reprezentujemy wiodących pracodawców na rynku europejskim prowadząc dla nich kompleksowe projekty poszukiwań menedżerów i wyspecjalizowanej kadry.
Poza rekrutacją świadczymy usługi Outsourcingu IT, Pracy Tymczasowej oraz Doradztwa HR. Nasze biura, zlokalizowane są w Warszawie, Wrocławiu, Poznaniu, Katowicach oraz Monachium i Frankfurcie. Jesteśmy częścią Devonshire Investment Group.
Poza rekrutacją świadczymy usługi Outsourcingu IT, Pracy Tymczasowej oraz Doradztwa HR. Nasze biura, zlokalizowane są w Warszawie, Wrocławiu, Poznaniu, Katowicach oraz Monachium i Frankfurcie. Jesteśmy częścią Devonshire Investment Group.
SOC Operations Manager (EMEAR)
Twoja przyszła Firma / Your future Company
For our Client, worldwide leader in the area of IT and networking, we are looking for a strong security oriented manager for a position of SOC Operations Manager (EMEAR). Key areas of responsibility:
- Manage the EMEAR Security Operations Center (SOC) team and drive service delivery excellence
- Work with your peers in US and Asia SOCs and Global SOC Leadership to implement key performance metrics, drive continuous service improvement efforts and monitor and manage SLO, SLA and KPI performance
- Assist with Customer Onboarding processes and procedures
- Coordinate scheduling and delivery of SOC tours with customer account teams
- Assist Customer Engagement Managers with preparation and delivery of Quarterly Service Reviews for EMEAR customers
- Work with peers in US and Asia SOCs and Global SOC Leadership to develop, document, and maintain SOC-related policies, procedures, and processes to ensure the company's services are delivered with a high level of quality in a globally consistent and efficient manner
- Develop and provide EMEAR SOC documentation, metrics and reports on a regular basis to meet management, compliance or audit needs
- Maintain close coordination of service delivery and operations with SOC managers in other theaters (e.g. shift scheduling, shift handover, customer service escalations, etc.)
- Stay abreast of trends in the cyber-security threat landscape that could impact the customers and/or operations and work with the global SOC team to communicate these trends to company's customers
- Analyze SOC operations and recommend upgrades/changes that should be made to ensure that the company is positioned to continue to stay ahead of advanced threats and deliver a high level of value to company's customers
- Manage the SOC team including talent development, team training, staff performance reviews, 24x7x365 staff shift scheduling and staff attendance
- Build and manage talent pipeline to meet staffing needs for EMEAR SOC Operations
- Perform quality assurance/quality control for the EMEAR SOC
Our Client offers:
- Work in a global environment (being part of the Global SOC leadership team)
- Attractive salary relevant to the experience
- Broad benefits package (including: private healthcare for whole family on a VIP level, company car - also for private use, life insurance for the employee
We are looking forward to meeting Candidates who have:
- Solid understanding of the security threat landscape and the common tools, tactics and practices of cyber threat actors
- Experience and In-depth knowledge of Information or Cyber Security Operations, Incident Response, and/or Cyber Investigations
- Previous leadership experience as a SOC Manager on an international level
- Process-oriented mindset, experience with case work, operational metrics, continuous improvement methodologies
- Strong project and program management skills
- Ability to work a flexible schedule as needed to support 24x7x365 operations in the EMEAR SOC
- Bachelor’s degree in technical engineering or IT related field (as an advantage)
Would be a big plus:
- Strong knowledge of common, modern security controls (e.g. Intrusion Detection and Prevention Systems (IDS, IPS), user activity monitoring systems, data leakage prevention systems and SIEM systems)
- Background in at least 2 of the following domains: security products and technologies; security engineering, security incident response; security analysis and investigations
- Security certifications (CISSP, CISM, GIAC certs) and ITIL certification preferred
- Working knowledge of common process improvement frameworks like Six Sigma or Lean