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ServiceDesk Specialist/ Portal Administrator

Hays Poland

Bielsko-Biała, śląskie

Hays Poland

ServiceDesk Specialist/ Portal Administrator

Bielsko-Biała
ServiceDesk Specialist/ Portal Administrator
Bielsko-Biała
NR REF.: 1103368


Your new company
For our Client, is a leading global supplier of systems and components for the automotive industry, located in Bielsko-Biała, we are currently looking for a person interested in the role of ServiceDesk Specialist/ Portal Administrator.

Your new role
As ServiceDesk Specialist/ Portal Administratoryou will play a key role in the delivery of high quality 1 st/2 ndIT support to the business and the customers with various applications (for instance SAP) and portals. You will support Audit & Compliance processes (such as SOX) and manage access control. You will also support the IT Service Desk to work on general Incidents and Service Requests. You will manage high impact incidents affecting the technology systems and environments.

What you'll need to succeed
In order to be successful you need to possess information technology-related degree and experience working in an IT call center/operations environment. Moreover, ITIL v3 Foundations certification is desirable. We are looking for Candidates with strong written and verbal communication skills in English. Experience in international manufacturing business environment, preferably in the automotive industry and ability to make challenging decisions in a timely fashion across highly complex and multidimensional opportunities are also expected from you. Willingness and ability to travel, as necessary should be your feature as well.

What you'll get in return
Our Client offers professional office environment and the attractive career path, additional benefits and work in an international environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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Hays Poland

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