Senior Application Support Engineer
Location: Krakow- Perform Level 2 tasks supporting the regional systems
- Liaise with business on issues, outage reporting/management including SLA reporting improvements.
- Liaise with the development teams for new releases
- Liaise with the global support team for handovers, knowledge transfer and ensuring a standard model of support is implemented
- Build and maintain scripts and tools to manage the production environment and relative reporting
- Work on project items that affect the production environment
- This job requires shift work mode as well as participation in weekend activities such as infrastructure post upgrade testing and post release support
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Job Description
- Perform Level 2 tasks supporting the regional systems
- Liaise with business on issues, outage reporting/management including SLA reporting improvements.
- Liaise with the development teams for new releases
- Liaise with the global support team for handovers, knowledge transfer and ensuring a standard model of support is implemented
- Build and maintain scripts and tools to manage the production environment and relative reporting
- Work on project items that affect the production environment
- This job requires shift work mode as well as participation in weekend activities such as infrastructure post upgrade testing and post release support
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- No experience
- Min. education
- No studies
- Industry / category
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