Senior Application Support Engineer
Location: Krakow- Perform Level 2 tasks supporting the regional systems
- Liaise with business on issues, outage reporting/management including SLA reporting improvements.
- Liaise with the development teams for new releases
- Liaise with the global support team for handovers, knowledge transfer and ensuring a standard model of support is implemented
- Build and maintain scripts and tools to manage the production environment and relative reporting
- Work on project items that affect the production environment
- This job requires shift work mode as well as participation in weekend activities such as infrastructure post upgrade testing and post release support
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Opis stanowiska
- Perform Level 2 tasks supporting the regional systems
- Liaise with business on issues, outage reporting/management including SLA reporting improvements.
- Liaise with the development teams for new releases
- Liaise with the global support team for handovers, knowledge transfer and ensuring a standard model of support is implemented
- Build and maintain scripts and tools to manage the production environment and relative reporting
- Work on project items that affect the production environment
- This job requires shift work mode as well as participation in weekend activities such as infrastructure post upgrade testing and post release support
Dodatkowe informacje
- Ostatnia aktualizacja
- Wymiar etatu
- Pełny etat
- Rodzaj umowy
- Na czas nieokreślony
- Liczba wakatów
- 1
- Min. doświadczenie
- Bez doświadczenia
- Min. wykształcenie
- Bez wykształcenia
- Branża / kategoria
- Praca IT - Konsulting, Praca IT - Programowanie / Analizy, Praca IT - Hardware / Information Systems