Product Consulting Specialist (Shopping, pricing, fare expert)

Provide consultancy services for usage of the fare search product, before, during or after implementation:

• In pre-implementation phase, verify customer's workflow, check customers' expectations in terms of Quality of Service, traffic estimates and anticipate potential issues, by coordinating with R&D and ADP people. Verify cascaded impact on Client's partners
• During implementation, provide support to customers or other customer facing teams
• Post implementation: monitor quality of services and provide chargeable functional consultancy to the customers.

Diagnose complex and cross-functional issues, and provide recommendation for fix or improvement

Share knowledge and provide internal consultancy (including participating to product evolution), support management decision-making related to the identified area of expertise.