Opis stanowiska pracy
Provide consultancy services for usage of the fare search product, before, during or after implementation:
- In pre-implementation phase, verify customer's workflow, check customers' expectations in terms of Quality of Service, traffic estimates and anticipate potential issues, by coordinating with R&D and ADP people. Verify cascaded impact on Client's partners
- During implementation, provide support to customers or other customer facing teams
- Post implementation: monitor quality of services and provide chargeable functional consultancy to the customers.
Diagnose complex and cross-functional issues, and provide recommendation for fix or improvement
Share knowledge and provide internal consultancy (including participating to product evolution), support management decision-making related to the identified area of expertise.
Luxoft is an emerging global leader in high-end software application development.
Luxoft is a global IT outsourcing and software development company with 4000 employees across 17 locations. It was recently recognized as Leading Central and Eastern European Service Provider in the 2010 Global Services 100 list. Luxoft is famous for flexible delivery models, world's best IT talent pool, low attrition rates, best-of-breed processes and highest security and quality standards.
Luxoft is trusted long-term partner for world class leaders such as Avaya, Boeing, Dell, Deutsche Bank, IBM. Rozwiń