Payroll E-time Super User Advisor
Kraków Payroll E-time Super User Advisor
Kraków
NR REF.: 1134912
Key responsibilities:
Preferred knowledge / experience
Location: Aleja Pokoju 5, Cracow
Working Hours: 9-17:30
Kraków
NR REF.: 1134912
Key responsibilities:
- Support multiple countries in the Region with the usage of the Time & Attendance (T&A) system
- Provide Application Support to local Payroll teams and Management for any question in regards to the usage of the T&A System
- Administrate the T&A System based on country specific requirements, including Application and T&A clocks (InTouch clocks)
- Coordinates System / clock Hardware issues between FedEx IT and Vendor’s Service Teams
- Understands complex System configuration and is able to adjust configuration based on country specific requirements
- Request and coordinate configuration changes at the Vendor to ensure the T&A system is configured based on actual country specific needs.
- Act as an interface between the T&A Vendor and the local payroll teams, open and follow up on Tickets in the Vendor’s or FedEx’s ticketing system
- Provide reporting to local Payroll teams and Management about system related events and exceptions
- Provide regional reporting to Management and to Global T&A and Payroll process owners
- Administrate and Update / upload T&A specific user and employee data
- Ensure guidelines on process excellence are followed
- Work together with Global T&A Process Owner on to ensure global standards are followed
- Support the implementation of T&A Systems in different countries and attend on site workshops were required (Blueprinting, User acceptance testing, Go Live support)
- During implementation of new T&A Systems, work together with Project Managera and Global T&A process owner, track status and report the status of the implementation.
- Provide T&A Application Training to Front Line and Cross Border Managers and Payroll Teams
- Provide communication and L&D department with country specific T&A setup to update job aids and communication material
- Guide regional/local teams on deviations from standard processes and implementation of standardized processes
Preferred knowledge / experience
- Multiple years of relevant work experience in the international Payroll and T&A environment
- Experience in country specific Payroll and T&A requirements
- Experience in collaborating with an international providers and implementing T&A Systems
- Experience of developing & implementing measurement systems, processes & procedures for complex situations
- Ability to work in an international environment and to interact with multiple payroll teams and Front Line Management
- Ability to set priorities based on country specific urgencies and requirements.
- Excellent verbal and written communication skills in English
- Innovative as well as process-driven and analytical thinking
Location: Aleja Pokoju 5, Cracow
Working Hours: 9-17:30
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