HRO Recruitment is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:
Payments Specialist-French,
English
Responsibilities:
Calling back HSBC customers from France
Analyzing referral cases identified upstream in the process and clearing them by calling the customer
Working on multiple systems
Identifying and escalating potential blocking points to Team Leader
Delivering high quality customer services
Effective cooperation with the team
Requirements:
Fluent French min. C1
Good English min. B2
Higher education
Kind approach for Customers
Good analytical skills, with the ability to multi-task
Excellent oral and written communication skills
Ability to work within international environment
Experience in banking or back office operations with product knowledge covering payments will be an advantage
Offer:
Stable job in professional team
Interesting path of career in an international organization
Consistent scope of responsibilities
Private health care, employees’ benefits
