Opis stanowiska
- Research and resolve P2P issues
- Verifies and timely processes financial data through the different tools and systems
- Effectively communicates with clients
- Reconciles customer accounts, postings and has good attention to detail
- Establishes and maintains a good relationship with clients at all levels
- Continually strives to identify opportunities to simplify, standardize and improve processes
- Proactively shares knowledge and best practices
- Continually seeks out ways to improve Client satisfaction
- Delivers a high quality, professional and proactive day to day service to client, within agreed SLAs
- Makes decisions within broadly defined parameters
- Helps the team improve efficiency
- Makes sure the procedures are understood and being followed by other team members
Wymagania
- Minimum a 1 year of experience in the P2P/ C2C/ R2R area
- Very good English (B2) and very good German (min. B2)
- Ability to analyze end to end processes
- Good knowledge of MS Office
- Strong interpersonal skills and proactive approach
- Ability to work under pressure
- Very good customer service skills and client-focused attitude
- Flexibility and ability to adapt to changing schedule of tasks
Dodatkowe informacje
- Ostatnia aktualizacja
- Wymiar etatu
- Pełny etat
- Rodzaj umowy
- Na czas nieokreślony
- Liczba wakatów
- 1
- Min. doświadczenie
- Bez doświadczenia
- Min. wykształcenie
- Średnie ogólnokształcące
- Branża / kategoria
- Praca Księgowość / Audyt / Finanse, Praca Obsługa klienta