HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696.
We are working as a recruitment provider searching on our Client's behalf for a person in the following role:
Lead Production Support Specialist
Location: Kraków
Key Accountabilities:
Providing support in all aspects of the selected IT systems and applications
Day-to-day maintenance and proactive monitoring of production services and environments
New functionality/product deployment and changes to existing solutions,
Providing technical expertise in supported systems to Business users,
Adhering to all service level agreements and metric requirements at all times.
Assistance on audit and operational controls related activities.
Highlight problems/blockages and take initiative to suggest ideas to change and improve processes,
Assist site management in providing solutions for new initiatives/business & revenue improvements,
Adhering to all service level agreements and metric requirements at all times,
Strong emphasis on the maintenance of an effective and rigid control environment ensuring quality is never compromised,
Expected to develop a strong working relationship with the business users and management in all supported sites, project, implementation, analyst and deployment teams.
Requirements:
Experience of developing or supporting customer facing applications
Experience of administration or development in T-SQL on MS SQL Server 2008 and higher,
Knowledge and past experience in Java will be an advantage,
Knowledge and past experience in.NET framework 2.0/3.5 /4.0 (WinForms, ASP.NET) focused to C# language
Knowledge and past experience in Windows Server configuration (IIS),
Knowledge in Oracle will be an advantage,
Ability to learn new technologies and procedures very quickly,
Fluency in English,
Excellent analytical skills, with the ability to multi-task and manage multi-users/sites,
Ability to work independently, Take Responsibility and Self learner,
Interpersonal and Organisational Skills,
Ability to work within international environment,
Ability to work under time and stress pressure,
Ability to continuously provide high quality of service and to achieve customer satisfaction and to ensure that necessary internal policies are fully executed,
Pro-active, confident & delivery focused,
Team player and adaptable to change,
Knowledge of VB6, MS Excel/Access including scripting can be considered as an advantage,
Prior working experience in a bank or a financial institution will be an advantage,
Other language skills (French, German, Spanish, Russian, Greek, etc..) can be considered as an advantage.
We offer:
Stable job in professional team,
Interesting path of career in an international organization,
Consistent scope of responsibilities,
Private health care, employees’ benefits.
Please add the following clause to the end of your submitted CV: “I hereby consent for HRO Recruitment, a brand of HRO Personnel Sp. z o.o. with their head office in Warsaw at Puławska 182, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client’s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information.”
