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Lead Production Support Specialist

HRK S.A.

Kraków, małopolskie

HRK S.A.
- Rekrutacja prowadzona online -
Lead Production Support SpecialistMiejsce pracy: Kraków

Key Accountabilities:

  • Providing support in all aspects of the selected IT systems and applications
  • Day-to-day maintenance and proactive monitoring of production services and environments
  • New functionality/product deployment and changes to existing solutions
  • Providing technical expertise in supported systems to Business users
  • Adhering to all service level agreements and metric requirements at all times
  • Assistance on audit and operational controls related activities
  • Highlight problems/blockages and take initiative to suggest ideas to change and improve processes
  • Assist site management in providing solutions for new initiatives/business & revenue improvements
  • Adhering to all service level agreements and metric requirements at all times,
  • Strong emphasis on the maintenance of an effective and rigid control environment ensuring quality is never compromised
  • Expected to develop a strong working relationship with the business users and management in all supported sites, project, implementation, analyst and deployment teams

Requirements:

  • Experience of developing or supporting customer facing applications
  • At least 2 years experience with administration or development in T-SQL on MS SQL Server 2008  and higher
  • Knowledge of .NET framework 2.0/3.5 /4.0 (WinForms, ASP.NET) focused to C# language
  • Knowledge and past experience in Windows Server configuration (IIS)
  • Knowledge and past experience in Java will be an advantage
  • Knowledge in Oracle will be an advantage
  • Ability to learn new technologies and procedures very quickly
  • Fluency in English
  • Excellent analytical skills, with the ability to multi-task and manage multi-users/sites
  • Ability to work independently, Take Responsibility and Self learner
  • Interpersonal and Organisational Skills
  • Ability to work within international environment
  • Ability to work under time and stress pressure
  • Ability to continuously provide high quality of service and to achieve customer satisfaction and to ensure that necessary internal policies are fully executed
  • Pro-active, confident & delivery focused
  • Team player and adaptable to change
  • Knowledge of VB6, MS Excel/Access including scripting can be considered as an advantage
  • Prior working experience in a bank or a financial institution will be an advantage
  • Other language skills (French, German, Spanish, Russian, Greek, etc..) can be considered as an advantage

We offer:

  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
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