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Hays Poland

Junior Team Leader

Kraków, małopolskie Pełny etat

Hays Poland

Junior Team Leader

Kraków
Junior Team Leader
Kraków
NR REF.: 1140447

For our Client, an international company located in Kraków, we are looking for candidates for Junior Team Leader position.

Within this position you will be responsible for coordinating Customer Service Team – 10-15 people. You will be ensuring the team is properly supporting customer conversations. You will be carrying out 1-2-1 meetings, tracking and reporting SLA’s and team performance, supporting team members.

We are looking for candidates with fluent English – C1. Previous experience as an associate team leader/team leader’s back up/team coordinator is also required. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.

Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included. 

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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Hays Poland

Opis stanowiska

Junior Team Leader
Kraków
NR REF.: 1140447

For our Client, an international company located in Kraków, we are looking for candidates for Junior Team Leader position.

Within this position you will be responsible for coordinating Customer Service Team – 10-15 people. You will be ensuring the team is properly supporting customer conversations. You will be carrying out 1-2-1 meetings, tracking and reporting SLA’s and team performance, supporting team members.

We are looking for candidates with fluent English – C1. Previous experience as an associate team leader/team leader’s back up/team coordinator is also required. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.

Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included. 

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

Dodatkowe informacje

Ostatnia aktualizacja
Wymiar etatu
Pełny etat
Rodzaj umowy
Na czas nieokreślony
Liczba wakatów
1
Min. doświadczenie
1 rok
Min. wykształcenie
Policealne
Branża / kategoria
Praca Obsługa klienta, Praca Call Center / Telemarketing, Praca Consulting / Doradztwo biznesowe