Opis stanowiska pracy
Junior Team LeaderKraków
NR REF.: 1140447
For our Client, an international company located in Kraków, we are looking for candidates for Junior Team Leader position.
Within this position you will be responsible for coordinating Customer Service Team – 10-15 people. You will be ensuring the team is properly supporting customer conversations. You will be carrying out 1-2-1 meetings, tracking and reporting SLA’s and team performance, supporting team members.
We are looking for candidates with fluent English – C1. Previous experience as an associate team leader/team leader’s back up/team coordinator is also required. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included.
Prezentacja firmy
Zespół HAYS Office Support specjalizuje się usługach cross-dywizyjnych i ukierunkowany... jest na poszukiwanie pracowników do działów administracji, kandydatów specjalizujących się w zagadnieniach HR, czy też osób do Call Centre/BPO.
W ramach specjalizacji HAYS Office Suport obsługiwane są następujące jednostki: obsługa biura / sekretariat (od stanowisk asystentów i młodszych specjalistów, po stanowiska HR Manager, Office Manager itp.), zasoby ludzkie (HR Direktor, HR Advisor, stanowiska specjalistyczne w działach HR) oraz Contact Cetle/BPO.
At HAYS Office Support our expert consultants provide exceptional cross-divisional service to candidates and clients alike by placing candidates across all levels of administrative, HR and Call Centre/BPO roles. Within this specialism we operate 3 units: Office Support/Secretarial (from office junior and data entry roles up to administration manager, office manager and project management positions), Human Resources (HR Manager and Director roles as well as HR Advisor , Generalist and Specialist jobs), Contact Centre/BPO (from Agent / Advisor level positions in inbound service & sales, inbound or outbound customer service representatives to centre team leader and team manager, as well as call centre trainer and operations director roles). Rozwiń
Informacje dodatkowe
- Ostatnia aktualizacja:
- 27/05/2021
- Wymiar etatu:
- Pełny etat
- Rodzaj umowy:
- Na czas nieokreślony
- Liczba wakatów:
- 1
- Min. doświadczenie:
- 1 rok
- Min. wykształcenie:
- Policealne
- Branża / kategoria:
- Praca Obsługa klienta , Praca Call Center / Telemarketing , Praca Doradztwo / Konsulting