#

Junior Customer Success Manager

XTRF Management Systems Sp. z o.o.

Kraków, małopolskie

Opis stanowiska pracy

XTRF ™ is one of the most popular and fastest growing management systems for translation agencies and corporate translation departments. The system has been on the market since 2004 and has now been applied by several hundred companies worldwide to improve performance and increase efficiency.

In XTRF team we have 60 team members, including customer consultants, support specialists, IT developers, UX and graphic designers, testers, and more.

Junior Customer Success Manager

Location: Kraków

 

Position Description:

Our Customer Success Department is a crucial component of XTRF’s business and is tasked with overseeing all customer retention activities. Working as a Junior Customer Success Manager you will respond to customer questions, concerns and issues, taking a proactive approach to minimizing the underlying causes and concerns through building strong relationship with the customer. Our approach is to settle cooperation and support in working together for the success of the customer, and hence also of XTRF.

As a Junior Customer Success Manager not only will you learn about success management itself, but you will also have the unique opportunity to work with clients from all over the world resulting in the development of your interpersonal and intercultural communication skills.

 

Specific Knowledge/Skills:

  • Well organized with good time management skills
  • IT knowledge, including key terms
  • Good spoken and written English (B2-equivalent or higher)
  • Clients oriented approach
  • Excellent communication skills, both spoken and written, including listening, negotiating and influencing
  • Self-reliance, ability to quickly learn and adapt
  • Attention to detail
  • Hands on approach
  • Enthusiastic, open minded

 

Nice to have:

  • Sales experience
  • Experience in IT field

 

We offer:

  • Competitive salary
  • Strong team-oriented culture
  • Private medical coverage
  • Access to Benefit Multisport
  • Professional development paths

 

Send us your CV along with included clause on processing personal data.

Prezentacja firmy

XTRF Management Systems Sp. z o. o. jest przodującym producentem oprogra... Rozwiń

Dodatkowe informacje

Ostatnia aktualizacja:
15/02/2019
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
Bez doświadczenia
Min. wykształcenie:
Średnie zawodowe
Branża / kategoria:
Praca Obsługa klienta, Praca Sprzedaż - Przedstawiciele handlowi, Praca Sprzedaż - Account Management, Praca IT - Sprzedaż

Czy chcesz otrzymywać oferty pracy na podobne stanowiska?

Utwórz powiadomienie e-mail
Zapisz mnie

Zapisani kandydaci otrzymują informacje jako pierwsi.

Podziel się ze znajomymi