XTRF ™ is one of the most popular and fastest growing management systems for translation agencies and corporate translation departments. The system has been on the market since 2004 and has now been applied by several hundred companies worldwide to improve performance and increase efficiency.
In XTRF team we have 60 team members, including customer consultants, support specialists, IT developers, UX and graphic designers, testers, and more.
Junior Customer Success Manager
Location: Kraków
Position Description:
Our Customer Success Department is a crucial component of XTRF’s business and is tasked with overseeing all customer retention activities. Working as a Junior Customer Success Manager you will respond to customer questions, concerns and issues, taking a proactive approach to minimizing the underlying causes and concerns through building strong relationship with the customer. Our approach is to settle cooperation and support in working together for the success of the customer, and hence also of XTRF.
As a Junior Customer Success Manager not only will you learn about success management itself, but you will also have the unique opportunity to work with clients from all over the world resulting in the development of your interpersonal and intercultural communication skills.
Specific Knowledge/Skills:
Nice to have:
We offer:
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XTRF Management Systems Sp. z o. o. jest przodującym producentem oprogra... Rozwiń
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