Junior Credit & Collections Specialist with French
Miejsce pracy: KrakówOffer :
- Contract of employment for an indefinite period
- Private medical care
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Additional life insurance
- Working with great people and in legendary atmosphere
- Employee volunteering opportunities and interesting CSR projects
- Internal celebration initiatives
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
- Bonuses, including those for new employees recommendation
Requirements:
- Fluent French (min. B2/C1)
- Good knowledge of English (min. B2)
- Analytical skills
- Knowledge of MS Excel
- Communication skills
- Team work approach
Main activities:
- Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
- Perform other assigned tasks and duties necessary to support clients
- Communicate & follow up effectively with sales dept regarding customer accounts on a timely basis
- Establish and maintain effective and cooperative working relationships with dealers and sales