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Hays Poland

IT Support with German

Kraków, małopolskie Full time

Hays Poland

IT Support with German

Kraków
IT Support with German
Kraków
NR REF.: 1132259

IT Support with German!

If you have an experience in IT, customer support or customer service and you are willing to use your German-language skills in an international environment in globally-known company - apply now!

Job description:

The person on this position will focus on providing the highest standards of customer care whilst analysing and resolving different types of routine IT/Customer Technology service related issues/requirements/ improvements. Works on more complex requirements with appropriate guidance will also be possible.

Responsibilities:

Providing technical support for internal and external customers in multiple countries across EMEA
Coordinating vendors to provide an accurate and complete summary of a specific issue or service requirement
Improving processes, procedures, tools, etc.

Requirements:

Basic IT knowledge ( Windows & Printers Configuration)
Excellent knowledge of English and German
Problem solving skills
Creativity
Customer Service skills

We offer:

Competitive salary!
Great working atmosphere
An extensive benefits package (private medical care, life insurance, sport cards, meal vouchers)
Occasional gift cards
Discounts
Opportunities supported by organization for personal and professional development - 3000$ each year

Interested?!

If this sounds like the right job for you then we look forward to hear from you soon.
If you wish to apply, please use the “apply” button.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

Job Description

IT Support with German
Kraków
NR REF.: 1132259

IT Support with German!

If you have an experience in IT, customer support or customer service and you are willing to use your German-language skills in an international environment in globally-known company - apply now!

Job description:

The person on this position will focus on providing the highest standards of customer care whilst analysing and resolving different types of routine IT/Customer Technology service related issues/requirements/ improvements. Works on more complex requirements with appropriate guidance will also be possible.

Responsibilities:

Providing technical support for internal and external customers in multiple countries across EMEA
Coordinating vendors to provide an accurate and complete summary of a specific issue or service requirement
Improving processes, procedures, tools, etc.

Requirements:

Basic IT knowledge ( Windows & Printers Configuration)
Excellent knowledge of English and German
Problem solving skills
Creativity
Customer Service skills

We offer:

Competitive salary!
Great working atmosphere
An extensive benefits package (private medical care, life insurance, sport cards, meal vouchers)
Occasional gift cards
Discounts
Opportunities supported by organization for personal and professional development - 3000$ each year

Interested?!

If this sounds like the right job for you then we look forward to hear from you soon.
If you wish to apply, please use the “apply” button.

Additional Information

Last updated
Employment type
Full time
Contract type
Permanent
Number of vacancies
1
Min. experience
One year
Min. education
Associate degree
Industry / category
Jobs in Customer Service, Jobs in Call Center / Telesales, Jobs in Consulting