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Hays Poland

IT HELPDESK ENGINEER WITH FRENCH

Kraków, małopolskie Full time

Hays Poland

IT HELPDESK ENGINEER WITH FRENCH

Kraków
IT Customer Helpdesk Engineer with French
Kraków
NR REF.: 1009891

On behalf of our Client, leading International Technology Company based in Krakow, we are currently looking for candidates interested in full-time employment as IT Customer Helpdesk Engineer with French and English.

While workingon this position you will be responsible for providing support for customers' via e-mail or telephone, solving IT related issues, prioritizing tasks, using ticketing system, preparing analysis, providing feedback to users, supporting team members, maintaining high standards of customer service according to procedures.

Successful Candidateshould be fluent in French, have working knowledge of Englishand hold University Degree. Must have experience in using MS Office tools and advanced computer skills. Previous experience in IT field, degree in Computer Science or customer service experience would bea strong asset. We are looking for candidates with strong communication and solving-problems skills who are quick learners and self-motivated to solve customers’ issues.

Our Client offersfull time job in a fast growing international company with stable employment conditions. Opportunities of professional development in multinational environment, competitive salary and outstanding benefit package as well as training and interesting career path within the company.

If you are interested please do not hesitate to send us your CV in English.
In order to apply for this position and monitor your progress click the apply button.

In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

Job Description

IT Customer Helpdesk Engineer with French
Kraków
NR REF.: 1009891

On behalf of our Client, leading International Technology Company based in Krakow, we are currently looking for candidates interested in full-time employment as IT Customer Helpdesk Engineer with French and English.

While workingon this position you will be responsible for providing support for customers' via e-mail or telephone, solving IT related issues, prioritizing tasks, using ticketing system, preparing analysis, providing feedback to users, supporting team members, maintaining high standards of customer service according to procedures.

Successful Candidateshould be fluent in French, have working knowledge of Englishand hold University Degree. Must have experience in using MS Office tools and advanced computer skills. Previous experience in IT field, degree in Computer Science or customer service experience would bea strong asset. We are looking for candidates with strong communication and solving-problems skills who are quick learners and self-motivated to solve customers’ issues.

Our Client offersfull time job in a fast growing international company with stable employment conditions. Opportunities of professional development in multinational environment, competitive salary and outstanding benefit package as well as training and interesting career path within the company.

If you are interested please do not hesitate to send us your CV in English.
In order to apply for this position and monitor your progress click the apply button.

In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".

Additional Information

Last updated
Employment type
Full time
Contract type
Permanent
Number of vacancies
1
Min. experience
One year
Min. education
Associate degree
Industry / category
Jobs in IT - Programming / Analysis