Spring Professional to lider profesjonalnych rekrutacji. Specjalizujemy się w procesach związanych z doborem specjalistów, kierowników oraz kadry menedżerskiej średniego i wyższego szczebla w obszarach Engineering, Finance, Sales & Marketing, Property & Construction, Supply Chain & Logistics, Lifescience, Legal i IT. Jesteśmy częścią grupy Adecco – wiodącego w świecie dostawcy rozwiązań HR, działającego w ponad 60 krajach i zatrudniającego ponad 31 tysięcy pracowników. Obecność Spring w największych miastach świata zapewnia naszym klientom szeroki zasięg krajowy i międzynarodowy. Działamy w 16 krajach, zatrudniamy ponad 723 konsultantów i stale się rozwijamy.
Field Engineer with Languages (Eng/ Eng + Ger/ Fr)
Miejsce pracy: 00-844 WarszawaFor our international Client - Global leader within video and software solutions providing area. We are currently looking for:
Field Support Engineer
Main duties
- Provide Onsite and telephone support to Company’s end-users and channel partners.
- Ensure a high degree of customer satisfaction is maintained in Company’s support services and products.
- To provide support primarily for the nominated territory.
- Take a pro-active role in ensuring we maintain a European centre of excellence for the support of all present and future products.
- Manage valid referrals to the Escalations team.
- Work with end users, channel partners and other teams to ensure successful system installations, and other field engineering activities.
- Undertake specific project work, as directed by manager.
- Provide technical support for pre-sales project opportunities where required
- Weekend work in support of projects is required
- Can expect up to 70% travel, rest of time - remotely
Say Yes, If you have:
- Communicative English and fluency in one of the following: German, French
- An experienced customer facing support professional, you will ideally have worked within the European subsidiary of a multi-national organisation, and have experience working with demanding ‘high-touch’ customers.
- Excellent interpersonal and customer management skills, coupled with the ability to work in high pressure environments
- Experience as a service desk/help desk
An additional advantage will be:
- Good understanding of ISDN and Private Digital Networks.
- Knowledge of videoconferencing and audio-visual equipment
- Knowledge of international standards, especially with reference to audiovisual and data conferencing, and LAN/WAN networks.
- Experience supporting videoconferencing and audio-visual equipment (over IP, ISDN)
- Good understanding of IP. Familiarity with firewalls, routed networks, video/audio across IP e.g. VoIP, issues which can disrupt video/audio traffic.
- Cisco CCNA (at least ICND course taken).
- Microsoft MCSA (full or part qualified). Active Directory & DNS and Lync 2010/2013 knowledge desirable, as is any Unified Communications experience on any platform.
- Knowledge and understanding of Virtualization products
- Excellent customer focus and adaptability.
- CCDP / CCDE
- MCSA / MCSE
- VOIP
Our Client offers:
- Opportunity for professional development within global leading company
- Chance to travel across Europe
- Broad benefits package - Health Life Insurance, Business Travel Insurance, Employee Appreciation Program, Chairty Program and more
Prosimy o aplikowanie poprzez poniższy przycisk:
