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speak very good Dutch (B2 level) and English (B2 level)
...we have a job for you.
Join Capgemini as:
Disputes Agent Dutch Speaker
We don’t require professional experience. You will be working in international environment where willingness of learning new things is supported by wide range of trainings and courses which are designed to improve your skills and abilities.
Job description
Dealing with all types of customers' queries and disputes within the role
Ensures complaints/requests sent via systems are cleared timely and that no unmatched item remains open
Handles day-to-day activities and cooperates closely, when necessary, with customer service representatives, salesmen, Accounts Receivables and managers to ensure ‘on time’ resolution
Communicating mainly in writing with customers and the Client in a professional manner
Co-operation and supports to all team members
What we offer
Working in a close-knit team and a friendly atmosphere
Development of expert or leader competences
Bonuses, including those for recommending new employees
A wide range of training and cofinancing of courses
Additional life insurance
Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
Integration events and joint celebrations
Annual family picnic
Employee volunteering opportunities and interesting CSR projects
Disputes Agent Dutch Speaker
