Opis stanowiska pracy
The ideal candidate likes to support customers via phone and email, he has good communication skills and he is patient and resilient. Moreover, he speaks English at the B2 level and another language (Romanian) at C2 and he likes to work in a dynamic international environment.
Managing incoming calls, emails and customer service inquiries
Assessing customer’s business needs
Handling customer complaints and answering questions regarding digital services
Build sustainable relationships with customers
Being proactive when proposing new services to existing customers
English B2 and Romanian C2
Great communications skills
Easy to work with
Nice to have previous experience in similar roles dealing with customers
Great computer skills
Team working skills
Flexibility and Resiliency
WiPjobs focuses its business on qualified, professional and skilled recruitment and HR... consultancy.
Our goal is to understand candidate’s needs and provide the best solution for the future employee and employer.
We recruit candidates in several sectors, ranging from Customer Service, Accountancy, HR, Technical Support to Insurance, Sales, Logistics, IT, Finance, etc. Rozwiń