Customer Service with German

Michael Page

Kraków, zagranica

Michael Page Michael Page

Customer Service with German

We are looking for the Candidate who would like to use German daily.

Client Details

Our Client is the international company which produces ceramics and refractory materials.


  • Responding to customer queries (through email, phone, social media channels, video),
  • Ensure that customer requirements are fulfilled. Support and follow-up of new customers creation process. Assist in the customer complaint and return process,
  • Escalating serious issues or complaint,
  • Improvement of the common problems wherever possible,
  • Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved,
  • Maintaining a polite, helpful, and professional manner at all times,
  • Providing training to new customer service agents.


  • Experience in a customer service area,
  • Excellent language skills (English and German),
  • The ability to respond appropriately under pressure,
  • Problem-solving skills, positive attitude,
  • Practical experience with help desk software,
  • Multitasking and prioritizing capabilities.

Job Offer

  • Flexible working hours,
  • Possibility to remote work,
  • Home office possibilities,
  • Lunch card,
  • Private health care,
  • Internal referral program,
  • Holiday allowance,
  • Recognition and CSR activities,
  • International Work Environment.
Please apply via the button on the right side of this job offer.
Michael Page Michael Page

Job details

Location: Kraków
Contract type: Na czas nieokreślony

About Michael Page

Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.


Follow us on:
Michael Page Michael Page Michael Page Michael Page

Czy chcesz otrzymywać oferty pracy na podobne stanowiska?

Utwórz powiadomienie e-mail
Zapisz mnie

Zapisani kandydaci otrzymują informacje jako pierwsi.

Podziel się ze znajomymi