Dziękujemy za korzystanie z Data wydruku 23/02/2020.

Customer Service Team Manager with English

Kraków, małopolskie

Hays Office

Opis stanowiska pracy

Customer Service Team Manager with English
NR REF.: 1133475

Your new company
We are looking for a person to hold the position Customer Service Team Managerto one of the company in Cracow which develops and delivers multi-functional services.

New role
As a Customer Service Team Manageryou will be responsible for delegating work in a way that ensures that all colleagues have a clear understanding of their tasks, responsibilities, client requirements and priorities, daily running and management of a team, meeting the SLAs/KPIs targets as well as planning areas of improvement or development, ensuring that Plan Management process is completed within agreed time scales and in an appropriate manner. You will be also a person who will be coordinating, managing and motivating all the staff.

Our requirements
To be the best candidate for this role you need to have an experience in managing people, strong problem solving and decision making skills, very good communication and interpersonal skills and availability to work in US working hours. Advanced level of English (min. C1) is mandatory.

What we offer
Our Client offers an opportunity to develop in an international environment, competitive salary, learning and developing programs and provide range of benefits.

Additional information
If you are interested in this role please call us now or click ‘apply now’ and add your CV. If you are looking for new role, contact us for a discussion on your career. We’ ll try to help you as quick as it’s possible.

Prezentacja firmy

Zespół HAYS Office Support specjalizuje się usługach cross-dywizyjnych i ukierunkowany... jest na poszukiwanie pracowników do działów administracji, kandydatów specjalizujących się w zagadnieniach HR, czy też osób do Call Centre/BPO.
W ramach specjalizacji HAYS Office Suport obsługiwane są następujące jednostki: obsługa biura / sekretariat (od stanowisk asystentów i młodszych specjalistów, po stanowiska HR Manager, Office Manager itp.), zasoby ludzkie (HR Direktor, HR Advisor, stanowiska specjalistyczne w działach HR) oraz Contact Cetle/BPO.

At HAYS Office Support our expert consultants provide exceptional cross-divisional service to candidates and clients alike by placing candidates across all levels of administrative, HR and Call Centre/BPO roles. Within this specialism we operate 3 units: Office Support/Secretarial (from office junior and data entry roles up to administration manager, office manager and project management positions), Human Resources (HR Manager and Director roles as well as HR Advisor , Generalist and Specialist jobs), Contact Centre/BPO (from Agent / Advisor level positions in inbound service & sales, inbound or outbound customer service representatives to centre team leader and team manager, as well as call centre trainer and operations director roles).

Informacje dodatkowe

Ostatnia aktualizacja:
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
Min. doświadczenie:
1 rok
Min. wykształcenie:
Branża / kategoria:
Praca Obsługa klienta , Praca Call Center / Telemarketing , Praca Doradztwo / Konsulting
do góry