Customer Service Team Leader
KrakówCustomer Service Team Leader
Kraków
NR REF.: 1135447
For our Client, an international company located in Kraków, we are looking for candidates for Team Leader position.
Within this position you will be responsible for leading Customer Service Team. You will be ensuring the team is properly supporting customer conversations. You will be carrying out 1-2-1 meetings, tracking and reporting SLA’s and team performance, supporting team members. You will also be identifying and implementing process improvements.
We are looking for candidates with fluent English – C1 and previous experience as a team leader/supervisor. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Kraków
NR REF.: 1135447
For our Client, an international company located in Kraków, we are looking for candidates for Team Leader position.
Within this position you will be responsible for leading Customer Service Team. You will be ensuring the team is properly supporting customer conversations. You will be carrying out 1-2-1 meetings, tracking and reporting SLA’s and team performance, supporting team members. You will also be identifying and implementing process improvements.
We are looking for candidates with fluent English – C1 and previous experience as a team leader/supervisor. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Job Description
Customer Service Team Leader
Kraków
NR REF.: 1135447
For our Client, an international company located in Kraków, we are looking for candidates for Team Leader position.
Within this position you will be responsible for leading Customer Service Team. You will be ensuring the team is properly supporting customer conversations. You will be carrying out 1-2-1 meetings, tracking and reporting SLA’s and team performance, supporting team members. You will also be identifying and implementing process improvements.
We are looking for candidates with fluent English – C1 and previous experience as a team leader/supervisor. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Kraków
NR REF.: 1135447
For our Client, an international company located in Kraków, we are looking for candidates for Team Leader position.
Within this position you will be responsible for leading Customer Service Team. You will be ensuring the team is properly supporting customer conversations. You will be carrying out 1-2-1 meetings, tracking and reporting SLA’s and team performance, supporting team members. You will also be identifying and implementing process improvements.
We are looking for candidates with fluent English – C1 and previous experience as a team leader/supervisor. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- One year
- Min. education
- Associate degree
- Industry / category
- Jobs in Customer Service, Jobs in Call Center / Telesales, Jobs in Consulting
