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Customer Service Specialist with German-Logistics

Kraków, śląskie

Hays Office

Opis stanowiska pracy

Customer Service Specialist with German-Logistics
Kraków
NR REF.: 1129310


Your new company
For our Client, a leader in the consumer goods industry we are looking for candidates who speak German and English! You have a chance to join a team in Katowice in OtC department.

Your responsibilities:
  • Operational tasks related to order processing in the SAP system (Client provides SAP training)
  • Care for the correctness of data provided by customers, identification and explanation of possible discrepancies
  • Daily communication in German, ongoing response to customer inquiries to improve the quality of order handling
  • Systematic monitoring and resolving of inquiries regarding orders
  • Providing support to the company's clients in order to cash process
  • Monitoring the accuracy of the order processing process in order to achieve the assumed performance indicators

What you'll need to succeed
  • Very good command of German and English (at least B2+ level)
  • Excellent communication and interpersonal skills
  • Previous experience in customer service and Excel knowledge will be a big plus

What you'll get in return
  • Work in a multicultural environment
  • An attractive benefit package, including health care insurance, life insurance, retirement plan, Multisport.
  • Great development opportunities and clear impressive career paths

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Prezentacja firmy

Zespół HAYS Office Support specjalizuje się usługach cross-dywizyjnych i ukierunkowany... jest na poszukiwanie pracowników do działów administracji, kandydatów specjalizujących się w zagadnieniach HR, czy też osób do Call Centre/BPO.
W ramach specjalizacji HAYS Office Suport obsługiwane są następujące jednostki: obsługa biura / sekretariat (od stanowisk asystentów i młodszych specjalistów, po stanowiska HR Manager, Office Manager itp.), zasoby ludzkie (HR Direktor, HR Advisor, stanowiska specjalistyczne w działach HR) oraz Contact Cetle/BPO.


At HAYS Office Support our expert consultants provide exceptional cross-divisional service to candidates and clients alike by placing candidates across all levels of administrative, HR and Call Centre/BPO roles. Within this specialism we operate 3 units: Office Support/Secretarial (from office junior and data entry roles up to administration manager, office manager and project management positions), Human Resources (HR Manager and Director roles as well as HR Advisor , Generalist and Specialist jobs), Contact Centre/BPO (from Agent / Advisor level positions in inbound service & sales, inbound or outbound customer service representatives to centre team leader and team manager, as well as call centre trainer and operations director roles).
  Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
28/03/2020
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
1 rok
Min. wykształcenie:
Policealne
Branża / kategoria:
Praca Obsługa klienta , Praca Call Center / Telemarketing , Praca Doradztwo / Konsulting
do góry